mtsf

luckybites dog cookies: all natural & canine-approved.

3 Sales

mtsf

luckybites dog cookies: all natural & canine-approved.

3 Sales On Etsy since 2011

Shop owner

michele

Contact

michele

Contact shop owner

michele

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Shop policies

Last updated on November 30, 2011

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
payment via paypal.
no cancellations once payment has cleared, since, at that point your order will be in process.
Shipping
made & shipped within 3 days of cleared paypal payment.
shipped via USPS priority mail; USPS estimates shipping time as 2-3 days.
Refunds and Exchanges
We want you to be satisfied with your purchase. If any purchase fails to meet your expectations, you can ship the item back to us for an exchange or refund in its original and unused condition within 2 days of receiving it, as this is a perishable item.

After receiving and inspecting the returned item, we will reimburse your credit card for the purchase price of the item, less any shipping fees, or send you a replacement item for exchange. Please note that shipping fees are non-refundable.
To qualify for a refund, all items must be returned in its original condition.
If the return is due to an issue that is a result of luckybites' error, we will cover shipping once we have received the item back & determined we are indeed at fault.

The customer is responsible for all shipping and packaging costs related to exchanging or returning an item.
For your protection, we recommend you use Federal Express, UPS, the US Postal Service or any other delivery service with delivery and tracking capabilities. We encourage you to insure your return shipment, so that if it's damaged in shipping, you can recoup the cost of the product, as the return shipment is not our responsibility. We are not responsible for lost or misdirected returns.
Additional policies and FAQs
we reuse clean and sturdy shipping materials whenever possible.