mudandtwig's Shop Policies
My packaging is now compostable!! Jar labels, etc are now packaged in guilt-free compostable sleeves made from corn. Three cheers for no waste!
Uncle Sam wants his cut. Orders shipped within Washington State will be charged 8.7% sales tax at checkout. (I'm sorry!)
I accept Paypal. Prompt payment is appreciated. If unpaid within 2 days of purchase, the sale will be cancelled and item(s) reposted. Thank you for understanding.
** Please see the 'shop announcement' on my main shop page for up-to-date shipping announcements **
Domestic orders typically go out within 2 business days of confirmed payment. International orders for ready-to-ship items are typically shipped Saturdays and Wednesdays. Feel free to contact me with any shipping questions!
I am proud to use 100% biodegradable (and reusable) bubble mailers to ensure the safe delivery of your order. Even the tape used to adhere your shipping labels is 100% biodegradable! When at all possible, I ship larger items in recycled (clean!) boxes.
Unless you request one, I will not send a copy of your receipt with your order. We both have access to the same invoices on Etsy & Paypal. If you need a printed copy, then by all means I'll send it to you! Otherwise, let's conserve. :)
Additional Policies and FAQs
Uncertain which size jar labels you need?.....
My labels come in two standard sizes, regular-mouth & wide-mouth, just like mason jars. Nowadays, almost every jar size (volume) is available in both mouth/lid sizes (diameter). To determine the label size you need, just measure the diameter of your jar openings or the flat sealing lids that came with them. You could also check out the box they came in, if you have it, it should plainly state 'regular' or 'wide'. The regular-mouth labels are 2 3/4" (70mm) in diameter. Wide-mouth are about 3 3/8" (86mm) in diameter. They are designed to sandwich between the sealed metal lid and the ring piece. Just push a label up into the ring & screw it down. Easy-peasy!
All of my items are lovingly handmade by me in our absolutely smoke-free, animal-loving home.
It would be my pleasure to gift wrap for you. Just leave your request in the message box at checkout, or contact me using the direct link at any time. Your gift will be sent in a simple, rustic package of brown paper finished with twine and a wax seal. I have a handful of wax seal designs to choose from - heart, honey bee, snow flake, fleur de lis, a little star, or an elegant, fluffy tree.
I welcome your questions, feedback, and wholesale inquiries via the 'contact' link in my Etsy shop, or email mudandtwig [!at] gmail.com
Last Updated October 3, 2012