
Announcement
***Please note that BY VALENTINES DAY ARRIVAL FOR ALL ORDERs PLACED AFTER FEBRUARY 1ST CANNOT BE GUARANTEED EVEN WITH EXPEDITED SHIPPING.
!!! For items ordered in the month of January only, shipping insurance will be added at no cost to you!
🌸Why Choose MugShot Alley? Yes, my shop is only 2 years old, but I am serious (and happy) to continue to provide you excellent quality, excellent customer service and excellent design possibilities of your choosing.
This year, keep tabs on my shop for new products being added to MugShotAlley. I sincerely thank all of my customers for the growth of this shop in the last year. And, I am so very proud and honored to have been chosen by a team in the Army stationed in Japan to provide customized mugs and beer steins.
**Shipping has gone up with an additional 6% surcharge. My shipping prices reflect this change.
I can also provide case orders of Mugs, black or white. There are 36 mugs to a case and the discount for ordering by the case is quite large. Contact me for details if you are interested.
There are many reasons to shop here! For example:
🌸 CUSTOMER SERVICE – I go above and beyond for all of my customers. I respond to messages quickly, usually within a few hours. During busy holiday seasons I am known for upgrading shipping, free to you, to ensure you get your item on time if at all possible. I specialize in expert personalization and can customize almost every product I offer. I create all my designs in Photoshop, so if you want a particular font instead of the font that is on the product, or a logo, image, or something else added, just ask! I can create anything your heart desires!
🌸PERSONALIZATION | CUSTOMIZATION | NEW DESIGN – I specialize in creating designs and have created several designs just because a customer asked. I can create a brand new design for you or can customize almost every item I offer. I create all of my designs in Photoshop so I’m able to even customize or change a font on my products. All you have to do is ask!
**Most important! I will send a mockup to you of any customized orders. PLEASE WATCH YOUR MESSAGES for the first 24 hours.
🌸 HIGH QUALITY PRODUCTS - I only offer HIGH QUALITY products and have purchased all items I sell so I know that the materials used to make products are high quality before I make a design and put them up for sale. I also ensure the designs are of the highest quality for printing. I use a a few suppliers to ensure I offer the best quality.
🌸 CANCELLATIONS - I now accept cancellations within 2 hours of purchasing.
🌸 ”GIFT ON THE WAY” CARDS AVAILABLE - Gift not arriving in time for the occasion? Just Ask for a FREE printable “Your gift is on the way” e-card. I have beautiful cards for every occasion - Mother’s Day, Fathers Day, Birthdays and Christmas, but can also create a special one if you need it. The card you will be sent has a picture of your purchased item so you can print or email it to the gift recipient, and even place in a gift bag if you want.
🌸DISCOUNTS – I offer all of my customers a non-end-date discount after a purchase ships. I also offer a non-end-date discount to all customer who leave me a review. This is setup as an automatic message, but if you don't receive one just let me know.
🌸 SHOP POLICIES – BEFORE purchasing, please take the time to read my shop policies, processing, shipment, and estimated delivery times. When making a purchase, it is understood that you have read and understand my shop policies. During busy holiday seasons, especially Christmas, I may have to extend shipping dates by a few days.
🌸 SHIPPING UPDATE FOR 2022! Due to other carriers taking longer to deliver products, I have opted to use USPS First Class Mail to deliver Mugs, Polar Camel Tumblers and Wine Tumblers, Candles, and Ornaments. Beer Steins cannot be sent as USPS First Class Mail due to the weight of the item (almost 2 pounds) and are setup as USPS Priority. The exceptions are: precious jewelry, Framed Prints, Throw Pillows and Viking Tumblers. Most of my items are available for USPS Priority Shipping as well. Viking Tumblers are only shipped via UPS.
🌸 WIDE VARIETY of PRODUCTS: Coffee cups, travel mugs, shot glasses, full design Viking tumblers (wine tumblers included), ornaments, beer steins, Polar Camel tumblers, aprons, decorative pillows and pillowcases, dish towels, tote bags, candles, and sterling silver gold-plated jewelry with message cards, and some apparel.
🌻🌺🔺‼️ Currently I am researching other items to sell – custom t-shirts and other home goods. If there is a particular item you want me to check out – just write me!
☕️☕️ I sell top of the line ceramic mugs that are lead & cadmium free and all Prop 65 certified. They’re made with very high quality Orca coating and Orca is known for being the best quality you can get.
🎀🎀 I have designs in many many categories, humorous to serious for love, animal lovers, weddings, hobbies, spiritual, inspirational, memorial, new mothers, holidays, birthdays, graduation and more.
MUG SHOT ALLEY – gifts and novelty items that can be personalized for all occasions! 100% satisfaction guaranteed.
Have a blessed 2022!
Annette
www.mugshotalley.com
Items
Featured items
All Items
Reviews
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Anne on Mar 16, 2023
5 out of 5 starsGreat gifts for my staff and vendor was wonderful to work with- A+
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Kate on Mar 11, 2023
4 out of 5 starsI ordered this as a gift, but didn’t find out until after my order shipped that the seller was not able to send the gift message I filled out along with my order. Not sure why that’s an option if it’s not possible. Don’t want to drag the shop rating down but I was disappointed.
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Chelsea on Mar 2, 2023
4 out of 5 starsGood quality! Item was exactly what the description shows. The shop owner was very good at keeping contact and providing updates
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Sarah on Dec 30, 2022
5 out of 5 starsThis was absolutely perfect. My mother-in-law and I LOVE the Doc Martin series and we're always wishing we could find a doctor like him, curmudgeonly as he is. I'm sure she will love this. Customer service was outstanding as well.
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Amy on Dec 15, 2022
5 out of 5 starsThis cup is awesome. The person loved it! Thanks for messaging a preview for review and also making sure it arrived in time.
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Crystal on Dec 8, 2022
5 out of 5 starsSeller was great with communication. My mug arrived super fast and looks perfect!!
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Chandra on Dec 8, 2022
5 out of 5 starsQuality of item was exactly as I expected and it was delivered very timely!
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Anne on Dec 3, 2022
5 out of 5 starsThe mug is just as shown and personalized it’s adorable. Vendor was extremely responsive and professional. Couldn’t be happier. Awesome job!
About MugShotAlley
Extra Time Just Fell Into My Lap.....
Shop members
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Annette
Owner, Customer Service
Production partners
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Custom Services
Bristol, PA
We print for all size business owners, from solopreneurs to corporations. We are a complete fulfillment center for custom products.
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Custom Services Pfy.
San Jose, CA
High Quality Printer
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Custom printing Service
Las Vegas, NV
Printer partner for MugShotAlley
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Custom DTG printing Service
United States
Is a globally distributed production and logistics company with networks worldwide, including several locations in the USA.
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POD service
Bristol, PA
Specializing in CUSTOM products using sublimation and high quality print services.
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Custom printing Service
Charlotte, NC
Printful is an on-demand order fulfillment and warehousing service that fulfills and ships products including clothing, accessories, and home & living items for online businesses.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 2 hours of purchase
More information
Frequently asked questions
Is There a Guarantee That I Will Receive My Item by a certain date?
Unfortunately, I cannot guarantee delivery on or before a date that you request when you choose regular shipping. The delivery dates on your invoice are ESTIMATED dates by Etsy. Due to the unpredictability of the post office, busier holiday seasons, weather, and other factors such as shortage of staff due to Covid, I simply cannot promise something that is out of my control. Further, with the current pandemic, I might update the estimated shipping date.
Custom and personalized orders
I will send you a draft of what your product will look like BEFORE you purchase the item & UPON REQUEST. Keep in mind that providing a draft for your approval and/or making more than one edit could delay the processing time. NOTE: Mugs are printed on both sides and each side can have a different phrase or photo.
If you want something different than what’s on the listing, I can change the text on almost all product types. There is no character limit for most items, but the more text you add, the tinier the design will be. If you have ordered the item, please put a note in the order, or contact seller. If you have not, please use the CUSTOM REQUEST link.
When Will I Receive My Order?
Processing times for each item are subject to change depending on the volume and time of the year. Please note: the processing time is longer during holidays such as Christmas. Processing is the time it takes me to create your order and send it in to be placed in the printing and packing queue. Items will ship AFTER the processing is complete. Priority shipping does NOT speed up the processing. Actual Delivery of your item could take several days once it’s shipped (even longer with the current pandemic). Depending on the item, my products are printed and shipped from Arizona, California, Missouri and Pennsylvania.
Do You Give Refunds and Accept Cancellations?
Effective starting 2022, I will accept cancellations within 2 hours of purchase. Due to the personalized nature of my products, I do not accept returns. I do not give refunds EXCEPT if the item is damaged upon receipt or you receive an incorrect item - I can of course remedy this situation.
However, I’m happy to replace your item for free if it arrives damaged or the printing is defective or if you receive the wrong item. I do require photos of damaged or defective products before I send a replacement. However, PLEASE DOUBLE CHECK THE ADDRESS WHEN ORDERING. I will not resend the item again for free if an incorrect address is given. This also applies to orders where you wanted a different size or made a mistake in the personalization.
Do You Offer Upgraded Shipping?
Yes, we offer USPS priority mail for many items for US orders (but NOT for two tone mugs). Please note that there is an added cost of $2-3.50 for US Domestic and $20.50 for International orders, in addition to the regular shipping charge. . Upgrades will show up during purchase.
Also, please note that choosing expedited does not speed up the processing time. The processing times will be longer during holidays, so plan accordingly. I CANNOT expedite processing times.
IMPORTANT: Upgraded shipping may not always be available. There are a few items where this is not available. There are unforeseen circumstances that arise and I may not be able to order expedited shipping.
Where Are My Items Processed and Shipped From?
Updated February 15 2021 & subject to change:
All 11 oz, 15oz, White and Black Mugs, 11 oz. two tone mugs, shot glasses, water bottles, coasters, and beer steins are all printed and shipped by my production partner in Pennsylvania.
All other items such as aprons, wine glasses, laser engraved tumblers, pillow covers, and rock glasses are printed and shipped by my production partners in Arizona, Missouri or California.
Can You Include Gift Notes with your Order?
I'm sorry but I cannot enclose gift notes with orders.
Can I Add Expedited Shipping after I have placed my order?
Yes, but it must be added within 12 hours of placing your order during non busy seasons, I send orders in the same day. Please contact me right away.
Where Do I Send my Photo?
If your order requires a photo, you can either send it here on Etsy messages by simply attaching it. For photos on mugs, a photo that is longer than it is wide will look the best. Please send a clear photo. I will change the DPI to 300 or 400, but if photos are blurry or grainy to begin with, they won’t turn out well on the mug.