--About Shop Listings--
If a mask is listed as "Ready Made", that means that it is in stock and ready to be shipped. If a mask is listed as "Made to Order," I will make the mask when you place your order, so it is possible for you to choose the color or other details.
Ready Made items ship within a week, while Made to Order items may take several weeks to ship, depending on the complexity of the item. If you are concerned about recieving your mask by a specific date, please make a note to me at the time of purchase, so that I can make sure it gets to you on time.
--About the Masks--
All my masks are cut and molded by hand from veg-tan cowhide. They are decorated with water-based, non-toxic dyes and Liquitex professional-grade acrylic paints. They are sealed with a matte acrylic sealant, and come with ribbon or cord ties.
No two masks are exactly the same, each is a unique piece. Leather is a flexible and durable material, well suited to be worn during activities such as acting, dancing, LARPing, or other types of performance.
Leather masks will bend and conform to your face over time, to some extent. If you are particularly concerned about the fit of your mask, you can include facial measurements in a request for a custom mask.
My masks are shaped to fit most adult faces. Children 10 and up have generally adult sized heads, but my masks may not fit young children.
All of my masks are heat-formed for rigidity and coated in a water-resistant sealant, but repeated exposure to heavy moisture will reduce the leather's ability to hold its shape. Please do not wear your mask in the shower, while scuba diving, or in storms at sea. If the mask gets dirty, it can be dusted or spot-cleaned with a slightly damp cloth. For long-term storage, a dry area with good ventilation is best.
Leather is flexible, but you should avoid bending the mask more than is needed to fit your face. Excessive bending or folding may weaken the shape or crack the paint on the mask. You can help the mask maintain its shape by storing it on a head shape, or over a ball of crumpled paper. Do not leave it on a chair seat, or use it as a welcome mat.
Leather is fairly durable, but the surface can still get scratched or scuffed if it is treated unkindly. If you are transporting your mask, keep it wrapped in a soft cloth. Please do not wear your mask during anything-goes headbutting contests. If it could speak, it would thank you for it.
Accepted payment methods
Returns and exchanges
Masks and other wearable items may not be returned or exchanged. Each item is hand-made, and so small inconsistencies are a part of its charm. If you have a serious concern about your purchase, please contact me, and I will do everything I can to make sure you're satisfied. That said, all purchases are final.
Shipping Methods Available:
- US First Class Mail (3-7 days domestic, approx. 10-14 days international)
- US Priority Mail (2-5 days domestic, approx. 6-10 days international)
- USPS Express Mail (overnight if domestic, 3-5 days international)
All of these options are available with insurance if requested. Express Mail is always sent with insurance.
Combined shipping rates are available.
"Ready Made" items will be shipped within 7-10 business days after your payment is processed. If there is some reason your order cannot be shipped within this time frame, I will let you know. "Made-to-Order" and custom items may take several weeks to ship, depending on the complexity of the item.
***If you need an item by a specific deadline, please tell me!***
That way I can make sure it arrives in time, or let you know immediately if that's not going to be possible.
Please make SURE that your shipping address on your Etsy Profile is correct, and matches the address on your Paypal account!
If you would like to upgrade your shipping, or purchase insurance, please contact me BEFORE you complete your payment and I will send a revised invoice. Otherwise, all domestic items will be shipped Priority Mail with delivery confirmation, but NOT with insurance.
Overseas orders will generally take 1-2 weeks to be delivered from the time they are shipped, however, I cannot take responsibility for the safety and timeliness of an international package once it leaves my hands. I will provide you a tracking number and the customs form number upon request, but I have no control over the customs process.
I no longer offer international shipping for purchases of less than $40 US. I apologize for any inconvenience this causes. If you want to purchase several smaller items to meet the minimum purchase price, contact me and I'll be happy to set up a custom order for you.
Additional policies and FAQs
I'm happy to design a custom mask or accessory for you. Just send me a message, and we'll get started on working out the details!
Commissions and custom orders can take up to 3 or 4 weeks, so let me know if you are trying to meet a particular deadline. The amount of time required can vary depending on the mask's complexity, so please make your request in advance, and make sure to allow time for shipping!
I can re-create any mask from my website (http://mummerscat.wordpress.com/) or in the "sales" section, either in the original color scheme or one that you select. I will also gladly work with you to create a design that matches your unique vision.
Please note that work will not be begun on any custom mask until it has been paid for in full.
Feel free to send me a message if you have any questions about custom orders, or anything else on this site.