mummymadeitme's Shop Policies
Welcome to my shop - mummy made it me.
I started making play food for my little boy and enjoyed it so much I was inspired to open my own shop: mummy made it me
Each product is handmade by myself with the aid of my sewing machine and a little hand stitching.
My products have undergone various forms of testing to show they conform to EN71 and proudly bear the CE Mark. (It is UK Law that any item appealing to a child under the age of 14 must be tested according to EN71)
I hope you find something you like and thank you for visiting!
I accept Paypal. It is the quickest and safest method of payment and you do not have to have a Paypal account to use the service (just have your credit/debit card details handy)
I will post your order as quickly as possible once your payment has cleared.
All mummy made it me products are made to order. The current lead time is approximately 1-2 weeks.
If you require your order more urgently please contact me beforehand to discuss.
Please allow 3-5 working days once dispatched for UK delivery.
For International buyers your parcel will be sent using Royal Mail Standard International Delivery. This usually takes 3-7 working days to arrive but can take upto 4 weeks if delayed at customs etc.
Please be aware that this is normally a good reliable service but because it is not trackable I can't do anything about delays nor be responsible for late deliveries.
International buyers are responsible for all customs fees, taxes, tariffs or receiving fees incurred. Buyers are responsible for knowing and abiding by any import restrictions to their country from the UK.
A quick convo or feedback to let me know your package has arrived safely would be much appreciated.
Refunds and Exchanges
If you wish to cancel your order for any reason, please contact me within 14 day's of receiving your goods and I will provide you with the necessary cancellation form to complete.
Item's must be returned within 14 days of receipt, in it's original condition.
Please obtain Proof of Posting as mummy made it me can not be held responsible for parcels lost on return. The cost of the product will be refunded within 10 days of it's return.
Please note the cost of any item(s) returned back, will be refunded minus the cost of the return postage.
Additional Policies and FAQs
Please note any sales made from my shop are subject to UK legislation.
2, DE5 9QQ - United Kingdom
2, DE5 9QQ, United Kingdom
Email: mummymadeitme [!at] yahoo.co.uk
Last Updated August 21, 2015