mundoflo

Return to nature with unique slow handmade accessories

Leiria, Portugal

Top shop for gifts.

A buyer bought a gift from this shop and gave it a 5-star review!

Announcement    Welcome to Mundo Flo! Here you'll find one-of-a-kind handmade accessories for you and your home, made slowly and sustainably, with natural high quality materials, using traditional techniques with a contemporary twist and a touch of intuition.

CUSTOM ORDERS:
I’m currently accepting custom pre-orders for April. You also can find some available items for immediate purchase on my Shop.


IMPORTANT ANNOUNCEMENT ABOUT SHIPPING:
We're all facing times of uncertainty and I'm aware of several constraints and delays in shipping orders worldwide due to Covid-19 spread. All packages have a tracking number, but some info is not being updated online by shipping providers on real time. Also, some destinations may have unusual restrictions to foreign upcoming mail. Please be extra patient in waiting for your order to arrive, as these situations are out of my control. If you’re planning to buy from me, you can contact me first, in order to verify if there is any severe limitation in shipping for your country. Thank you for your understanding!


.....

For more info, please read my Profile (http://www.etsy.com/people/mundoflo), About page (http://www.etsy.com/shop/mundoflo/about/) and Shop Policies (http://www.etsy.com/shop/mundoflo/policy).

Feel free to leave any question or suggestion.
Thanks for stopping by!

Adriana O.

::: Follow :::
Blog: blog.mundoflo.com
Instagram: https://www.instagram.com/mundoflo/
Facebook: https://www.facebook.com/mundoflo
Pinterest: https://pt.pinterest.com/mundoflo/
Twitter: https://twitter.com/mundoflo

Announcement

Last updated on Feb 1, 2021

Welcome to Mundo Flo! Here you'll find one-of-a-kind handmade accessories for you and your home, made slowly and sustainably, with natural high quality materials, using traditional techniques with a contemporary twist and a touch of intuition.

CUSTOM ORDERS:
I’m currently accepting custom pre-orders for April. You also can find some available items for immediate purchase on my Shop.


IMPORTANT ANNOUNCEMENT ABOUT SHIPPING:
We're all facing times of uncertainty and I'm aware of several constraints and delays in shipping orders worldwide due to Covid-19 spread. All packages have a tracking number, but some info is not being updated online by shipping providers on real time. Also, some destinations may have unusual restrictions to foreign upcoming mail. Please be extra patient in waiting for your order to arrive, as these situations are out of my control. If you’re planning to buy from me, you can contact me first, in order to verify if there is any severe limitation in shipping for your country. Thank you for your understanding!


.....

For more info, please read my Profile (http://www.etsy.com/people/mundoflo), About page (http://www.etsy.com/shop/mundoflo/about/) and Shop Policies (http://www.etsy.com/shop/mundoflo/policy).

Feel free to leave any question or suggestion.
Thanks for stopping by!

Adriana O.

::: Follow :::
Blog: blog.mundoflo.com
Instagram: https://www.instagram.com/mundoflo/
Facebook: https://www.facebook.com/mundoflo
Pinterest: https://pt.pinterest.com/mundoflo/
Twitter: https://twitter.com/mundoflo

Items

 
Adriana Oliveira

Contact shop owner

Adriana Oliveira

Reviews

Average item review
5 out of 5 stars
(80)
See reviews that mention:
Quality 13 Shipping 12 Customer service 10

Updates

"Custom made small backpack with poppies and cornflowers"
"Who loves flamingos pink coral colors? This backpack was a custom order, and I made it with wider straps this time, in a natural/acorn background. It is the child large backpack, which can be used by children or adults as a small daily backpack."
"I have created a listing for the custom made seasons circle mat - there you can create yours, totally customizable and one of a kind!"
View all 195 updates

About mundoflo

Sales 171
On Etsy since 2005

Bringing nature into your daily life

I live in Leiria, Portugal, with my partner in life and a little daughter. I'm graduated in Biology, with a master in Ecology, and I love nature, textiles, photography and simple things in life.

Nature is my biggest muse. I find myself searching for it everywhere anytime, even in my day-to-day in the city. It brings peace and serenity to my life and work, and I believe that's what my items give to those who use them.

I use handmade traditional techniques I've learnt as a child, like embroidering, paiting and photography, to create my own patterns on fabrics I use to sew my items. I don't follow many rules though, and sometimes I adapt those techniques to my own way.

My favorite part of creative process is coordinating colors and textures, and search for utility and functionality, as well as quality of goods. I always try to design objects that are as useful as possible. I believe that's my eco awareness speaking because nowadays we accumulate so much stuff we don't need or use... I often use and reuse materials, mainly old scraps of fabric and buttons, which makes my work a little more sustainable and unique. I also try to reuse packaging as much as I can.

I don't repeat designs, your item by Mundo Flo will be one-of-a-kind and that's a guarantee!

Shop members

  • Adriana Oliveira

    Owner, Maker, Designer, Photographer

    Designer-maker, photographer and, sometimes, the model of Mundo Flo's bags.

Production partners

  • Marilisa Mesquita

    Lisbon, Portugal

    Marilisa is an illustrator, book and stamp maker, and she made all the notebooks and sketchbooks for my shop, which I've then altered, adding my textile work on the cover. She is the responsible for all the stamping work inside the books, which are like small surprises as you open them.

  • Pontos e Voltas

    Leiria, Portugal

    Pontos e Voltas is a portuguese project, by Angela Quaresma, of handmade accessories and clothing with 100% wool. Wool is the queen fiber, stitches ("pontos") and turns ("voltas") give it life, matching colors and textures.

  • Ver de Castanho

    Aveiro, Portugal

    Ver de Castanho is a portuguese brand specialized in handmade thermal seedpads with natural grains and herbs. Mundo Flo has partnered with Ver de Castanho to create aromatic heating pads for our "Xarabanecos" dolls.

Shop policies

Last updated on January 16, 2021
Welcome to Mundo Flo!

Mundo Flo is my trademark to sell and promote my crafty work and photography. All items are designed, handmade and photographed by me. Every item is one-of-a-kind, made with love and taking care of every detail.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I always look forward customers' 100% satisfaction. If there's something wrong with your order, please contact me!

If you're not satisfied with your order, you have the right to cancel it and return your item within 14 days of reception without giving any reason. In order to do so, you must inform me of your decision to withdraw from this contract by an unequivocal statement (etsy convo, email or letter). You may use the following model withdrawal form, but it is not obligatory:

http://ow.ly/y5vEh

Returned item must be in its original conditions, and returning shipping costs are buyer's responsability (except if there was an error from my part.). I will refund you from all payments received from you, within 14 days from the day on which I am informed about your decision to withdraw from this contract, after I have received the goods back and confirmed they're in their original conditions.

These rules don't apply to custom made items. I might not accept retuns on custom made order, since I might not be able to sell them to someone else. If you're not satisfied with your personalized order, please let me know and maybe we can find a solution together.
Payment
The following payment methods are accepted:

- Paypal/Credit card: this is a safe and easy payment method. You don't have to own a Paypal account. Read http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/ for further details. This is payment in advance.

- Money orders are only accepted within Portugal. In that case, you will pay when you receive your package and shipping rates will be different (an extra fee of 2€). Please contact me before placing your order, so I can make you a custom list with the correct price.

- If you live in Portugal and prefer doing bank transfer, please contact me first. This is payment in advance and you have 3 days to do the transfer, otherwise the order will be cancelled.


For custom made orders, I will ask for payment in advance, by the time I start working on your order. This will prevent cancellations after the item is made, and also helps me with managing my time for your order, as well as buying any materials I might need.
Shipping
I try to ship orders as soon as possible, it normally takes working 2-3 days, for available items.
I always contact customers to let them know when their order has been shipped.

All packages are shipped via registered mail. If you live in Portugal, I will give you a tracking number for your registered package. If you don't, we won't be able to track your order, so please let me know when you get it!

Any extra taxes, import duties or local customs that may be charged are client's responsibility.

Mail deadlines***:
Portugal: 1-2 working days
Europe: 3 working days
Rest of the world: 5-20 working days
If you'd prefer a faster service, please contact me before placing your order. I will let you know about shipping costs.

Please note that I cannot be responsible for delivery delays due to mailing services or customs.
I cannot be responsible for mail losses or damages during shipping either. Every package is shipped through registered mail in order to prevent these situations. If your package doesn't arrive, please let me know, I will try to contact mail services.


***SHIPPING CONSTRAINTS AND DELAYS DUE TO COVID-19 :
IMPORTANT ANNOUNCEMENT ABOUT SHIPPING:
We're all facing times of uncertainty and I'm aware of several constraints and delays in shipping orders worldwide due to Covid-19 spread. All packages have a tracking number, but some info is not being updated online by shipping providers on real time. Also, some destinations may have unusual restrictions to foreign upcoming mail. Please be extra patient in waiting for your order to arrive, as these situations are out of my control. If you’re planning to buy from me, you can contact me first, in order to verify if there is any severe limitation in shipping for your country. Thank you for your understanding!
Additional policies and FAQs
CUSTOM ORDERS:

Each month I will open a few spots for custom pre orders for the upcoming months. Since my work takes a lot of time to make, and everything is done by my own two hands, my available time is limited. If you're willing to order something special from me, please contact me with some time in advance, so I can guarantee I'll be able to meet your deadlines.
I’m currently accepting custom pre-orders for March. You also can find some available items for immediate purchase on my Shop.


Thanks for your patience!

...

Each item here is one-of-a-kind, I don't repeat designs. So, if you're interested in something that is not available anymore, please consider that I can make something inspired by it, but never copy it. This means I can use the same colour range or fabric, or repeat its pattern, but surely I will change something, in order to make you feel that your item is unique, made with lots of love and specially for you! Sometimes, I might not have the same materials anymore as well, so I will try to find others that fill out the same style or mood.

If you want something different, email me and let me know what you have in mind. I love challenges! I will analise your request, considering my availability at the moment, my skills and if your idea fits into Mundo Flo's spirit. If I refuse your order, please don't take it personally. I like to do my best and guarantee maximum quality in my products. If I don't feel able to make a good job, I'd rather not start it.

Custom made orders are paid in advance, before I start working on them (please read section about Payment).


WHOLESALE & CONSIGNMENT:
Do you have a physic shop and are interested in a wholesale order? Email me and tell me your ideas.
I don't do consignment.


FEEDBACK:
I would appreciate your feedback. That will help me to improve my work, as well as to let other buyers know about it.

Feel free to leave any question or suggestions.

Thank you!
Privacy
I will only collect and use data about you (name, email address, postal address, payment information, details of the product that you’re ordering and any other information provided by you directly to me) in order to:

- fulfill your order (including sharing some of this information with delivery companies, only to the extent necessary to perform delivery services);

- provide customer service
- settle disputes
- for legal reasons (such as taxes)
- to comply with my obligations under the Etsy Seller Policy and Terms of Use

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

For purposes of EU data protection law, I, Adriana Oliveira, am the data controller of your personal information. If you have any questions or concerns, you may contact me at geral [!at] mundoflo.com. 

Please note that this Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.