MurielleKnitwear

Gorgeous Handmade Hand-Dyed Knits from California

Santa Monica, California | 704 Sales

MurielleKnitwear

Gorgeous Handmade Hand-Dyed Knits from California

Santa Monica, California 704 Sales On Etsy since 2008

5 out of 5 stars
(288)

Announcement   PLEASE NOTE: SPECIAL PRICES AND FREE PRIORITY SHIPPING FOR THE HOLIDAY SEASON!

Perfect wraps and accessories for the sophisticate. Wraps, Scarves, Shawls and Ponchos, Spring & Summer Sweaters and Wedding Dresses. All handmade in California from hand-dyed cotton, rayon, viscose, silks, cashmere, kid mohair and lace. Everything shipped Priority Mail to the U.S., International First Class everywhere else.

Some lovely feedback:
"There aren't enough kind words for Murielle. She was helpful, kind, and kept me posted on what ended up being a frustrating process for her. She worked hard on my product (which I'm completely in love with) and she even gave me an INCREDIBLY generous gift because of slight delay (that she had already been very apologetic and kind about). Thank you Murielle. I will be back and I will send friends! You are a delight!"

Featured on Main Page and 1500+ Treasuries.
THANK YOU all my lovely buyers, followers, visitors and peers. I am so thankful too for all the incredible reviews and my 5-star rating. You, my customers, are wonderful!

Announcement

Last updated on Nov 23, 2017

PLEASE NOTE: SPECIAL PRICES AND FREE PRIORITY SHIPPING FOR THE HOLIDAY SEASON!

Perfect wraps and accessories for the sophisticate. Wraps, Scarves, Shawls and Ponchos, Spring & Summer Sweaters and Wedding Dresses. All handmade in California from hand-dyed cotton, rayon, viscose, silks, cashmere, kid mohair and lace. Everything shipped Priority Mail to the U.S., International First Class everywhere else.

Some lovely feedback:
"There aren't enough kind words for Murielle. She was helpful, kind, and kept me posted on what ended up being a frustrating process for her. She worked hard on my product (which I'm completely in love with) and she even gave me an INCREDIBLY generous gift because of slight delay (that she had already been very apologetic and kind about). Thank you Murielle. I will be back and I will send friends! You are a delight!"

Featured on Main Page and 1500+ Treasuries.
THANK YOU all my lovely buyers, followers, visitors and peers. I am so thankful too for all the incredible reviews and my 5-star rating. You, my customers, are wonderful!

Murielle

Contact shop owner

Murielle

Reviews

Average item review
5 out of 5 stars
(288)
See reviews that mention:
quality 25 shipping 46 customer service 53
View all 288 reviews

Shop policies

Last updated on November 23, 2017
I want you to be happy with what you got - that's basically it. I put a lot of work and love into what I do, and I think a great deal about my customer, i.e.: you. If you are not satisfied for any reason, please convo me rightaway, or email me at
murielle.knitwear [!at] gmail.com
I will do whatever I can to correct the problem.
Thanks!
Murielle

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Digital downloads
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Items are returnable for exchange or credit. Shipping is non-refundable. Custom items are non-returnable, although I'll be happy to accommodate reasonable requests for alterations. Please let me know right away if you need to return an item, and ship it back to me within 14 days. Refunds will be issued once I receive the item back in the condition it was shipped in. Thank you for your understanding.

HANDMADE COLOR AND EXECUTION VARIATIONS

Since all my pieces are handmade, they will never be exactly identical to one another. Generally speaking, any changes I make are an improvement (for example, I may have figured out a better hem than the one shown in the photo). Colors also may vary slightly, not only from monitor to monitor, but from item to item. This is because I hand-dye many of them, and while I do "precision dyeing", (i.e. I measure all the elements down to the milligram or milliliter), still, sometimes it just comes out slightly different. In a way, that's the charm of handmade:)
Payment
I take Paypal and credit cards.
Shipping
SHIPPING: I ship everything USPS Priority Mail, usually within 24 hours of purchase. If it's not in stock, please allow about a week. Overnight shipping is available if needed. Everything comes wrapped very prettily in a double layer of pale grey tissue paper with hand-dyed ribbons or in a beautiful organza bag. I am always happy to add a personal gift note if needed. Drop-shipping is available, just ask. Items made to order may take up to a week or longer (see each item description for details) - let me know if you need it faster. Please note that I am not responsible for customs and local fees charged in the country of destination. Thanks!

1) Charges: I try to charge you as little as possible for shipping. I ship priority mail in the US and first class international. Expedited shipping is also available if needed. Please email me or convo me if you need expedited shipping and I'll arrange it.
2) Carrier and insurance: I ship USPS most of the time and I use tracking for everything I ship. They have never so far lost a package for me. However, if you are concerned, please purchase insurance (convo me to arrange it), as insurance is not included in the shipping cost in order to keep it as low as possible. If the item is lost, once I have shipped it and have tracking, I cannot be held responsible if the item is not insured.

3) Customs duties: Please note that international buyers are responsible for duties and customs charges payable at their end.

4) Gift wrapping: I wrap everything nicely in silk paper and hand-dyed silk ribbon with a hand-written note, which is then placed in a clear plastic bag and taped shut before shipping, so it already looks pretty much like a gift-wrap anyway. I am always happy to add a personal handwritten note to the package if you give me the text or I'll just include a simple note that says: "Dear Tom, this is a gift from Juliana. :)"
Invoices are never included in my packages.
Additional policies and FAQs
SIZES:
My sizes are as follows:
XS bust 30-32", waist 23-24", hips 32" (US size 0)
S bust 32-33", waist 25", hips 34" (US sizes 2-4)
M bust 34-36", waist 27", hips 36" (US sizes 6-8)
L bust 38-39", waist 29", hips 38" (US sizes 10-12)
XL bust 40-41", waist 31", hips 40" (US size 14)
If you need an adjustment, please convo me first -thanks!

Thank you and convo me if you have a question :)