musarraandcompany

vintage jewelery, wedding vintage, accessories

Lakewood, Ohio

musarraandcompany is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

musarraandcompany is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on September 26, 2011
Welcome. We hope that you enjoy the store. Sit back , relax , and enjoy!

Accepted payment methods

Paypal
Returns and exchanges
We have an exchange only policy. This covers the purchase price of your item. If you would like to cover your item due to damages, loss please contact me for insurance costs on your item. We ship only by USPS each item in the US has a tracking number attached to it so both you and I will be able to track the item. We are not responsible for damage or loss by the post office unless insurance is purchased.

If you decide that the item is not for you , convo through us through the Etsy system, all original packaging is required both inner and outer boxes in return shipment. The package must be returned by trackable means and sent to me BEFORE package is shipped back. We are not responsible for lost packages by USPS. Please convo the tracking information and date that the item was shipped back to us and which item you would like to exchange for. This must be completed in on week from order the post office. Damaged must be reported in one day from acceptance.
Thank you for understanding these policies and reading them, if there are any questions please feel free to contact us.
Payment
Payment is due at order placement. If no payment is made by the end of next day with out prior arrangement your order will be canceled and put back into the store.
Shipping
In the US we ship through Pay Pal by first class Mail or priority. Upgraded shipping and insurance are the responsibility of the buyer, you should convo us for the pricing of each item. Damaged items will not be covered by the seller if no insurance is purchased no will be lost packages by any shipping out let or country. Again please purchase insurance if you are concerend about lost or theft in your country. Seller will provide all shipping information upon request or through pay pal shipping by email. Please check your email and or spam folder for this email. You can also go into your pay pal account and hit track in your order.


Every where else we ship directly from the post office, the US post office does not track any where but in the US. Lost and damaged items are not covered unless insurance is purchased. Upgraded shipping is available please contact for pricing.
Thank you for your understanding and I really hate to put this in there but loss does occur in other countries at an alarming rate. Any taxes or duties are the purchasers reponisibilty and we ONLY ship in boxes.
Additional policies and FAQs
Wholesale orders, sale and discounted items carry a no return-or exchanges.