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musestudio's Shop Announcement

Hello Friends! Pay with PayPal for 15% off code: Paypal Thanks for shopping with Muse! xoxoxoox


musestudio's Shop Policies

Welcome

MUSE STUDIO VINTAGE is owned & operated by the mother- daughter trio:
♑DONDI, Owner { curator, photographer}
♎DARIN, Owner {model, curator, marketing}
♐DANI, Owner {marketing & model }
Muse Studio Vintage takes pride in the selling quality vintage since 2004.
▲Shop Hrs: Tues- Fri 10a-5p (CST) We answer questions & ship during these hrs▲

Payment

▲Shop Hrs: Tues- Fri 10a-5p (CST) We answer questions & ship during these hrs▲
❶ Payment is expected immediately unless otherwise arranged
❷ We charge a 30% cancellation/restocking fee on all cancelled orders
❸ Paypal is preferred, but we do accept most major credit cards via Shop Payment
❹ We accept etsy gift cards
❺ HOLDS: We will not hold for longer than 48hrs without a deposit

Shipping

❶ We use first class shipping option when possible. Tracking # will be provided.
❷ Designer items & items over 4 lbs. will always be shipped Priority
❸ Signature Confirmation is required for all items over $100

Refunds and Exchanges

USA RETURN POLICY
❶ If you are completely unhappy with your purchase please let us know and we will do all we can to make you happy. Please contact us FIRST before leaving negative or neutral feedback.
❷ If the item just doesn't work out for you- we'll happily accept your return for STORE CREDIT or EXCHANGE. We DO NOT refund shipping costs. Please do not ask us for cash/ credit card refunds.
❸ Buyer must contact us with three days of receipt and original tags must still be on the garment.{message us for time exceptions} Store Credit is issued when item is safely returned in original condition.

INTERNATIONAL RETURN POLICY
❶If you are completely unhappy with your purchase please let us know and we will do all we can to make you happy. Please contact us FIRST before leaving negative or neutral feedback.
❷ We generally do NOT accept returns on international sales.
❸If you have any questions regarding these policies, please feel free to message us at any time.

Additional Policies and FAQs

❶ COUPON CODES// Follow us on Facebook or instagram & let us know & we'll send you a coupon code! Buyers always get a thank you coupon code!
❷ LAYAWAY// We do offer a 30 days layaway plan- 1/2 down the remainder due in 30 days- msg us for arrangements.
❸ GIFTS //Often people buy items as presents and have them shipped directly to the recipient. If you wish to do this, Please let us know-we offer free of charge: gift wrapping and/or dropping a note in with the package, and will not include a copy of the invoice.
❹ CARE//Vintage items are often delicate and should be treated with care to ensure longevity. Muse studio is smoke free. We recommend delicate wash and or professional cleaning in most cases unless otherwise stated.
❺ MEASUREMENTS// Measurements are taken laying flat and should be doubled where applicable. The "fits like" size is just an estimate, and vintage sizes are different than modern sizes. Please use measurements to ensure proper fit.

Seller Information

Muse Studio Vintage
www.musestudioanddesign.com
dondi [!at] musestudioanddesign.com

Last Updated February 1, 2015