I am always happy to work with you on a custom order! Please send me a message to inquire about any custom orders and I will do my best to make what you had in mind, as well as create a custom listing for you. Processing time and price may need to be adjusted for custom orders, depending on any extra materials (and the availability of them) and time needed for the project. Always feel free to contact me :-)

Gift wrapping is available for all jewelry, car charms, and crochet items ONLY BY REQUEST. Please indicate in the "note to seller" box during checkout that the item is a gift and that you would like it gift wrapped. This will include a basic wrapping in nice tissue paper and ribbon, free of charge. I can also include a special message in the card that I include in the package.

Once the item leaves my hands at the post office, I am no longer responsible for lost items or delayed shipping because of an issue on the postal service's end. Particularly during the holidays or major weather events, it is possible for an item to encounter an issue during shipping. Our postal workers do their best. It frustrates me just as much as the seller if an order encounters an issue during shipping. If this happens, PLEASE send me a message first before panicking or leaving a bad review and I will do everything within my power to resolve the issue.

All items are made in a smoke-free home; however, I do own 3 cats and a dog, so although my pets do not touch my projects, if you have very severe pet allergies you may want to be careful.

All items will be shipped using the USPS. All items are shipped first-class unless the customer asks for upgraded shipping, for which I will make a custom 'upgraded shipping' listing. I will try my very best to ship most items within 1-3 business days (depending on whether the item is made-to-order or in stock). Processing times are listed in the "Shipping & Policies" tab for each item. Please refer to the processing time listed on the individual item to get an idea of when your item will ship. If for some reason there will be a delay in shipping, I will let you know asap. I am willing to do rush orders depending on availability of materials and the time to dedicate to the project. Please contact me for a rush order.