
MustHaveBeenTheCat is taking a short break
Reviews
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Brooke on Dec 12, 2022
5 out of 5 starsThank you so very much for the kitty hotpack!!!! I LOVE HIM!!! You are so wonderful and make such high-quality kitty packs. I will repurchase forever from you!!! Thank you for saving this nurse's neck and back!!!
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Hellen on Mar 20, 2022
4 out of 5 starsSuper cute design. My daughter love to use it as a hot pad when she is sleeping.
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Iesha on Mar 11, 2022
5 out of 5 starsso freaking cute!!! my sister loves it! it’s travel size, super comfy, and has great quality to it! the shipping did take a while but the wait was definitely worth it, my sister goes no where without it now 10/10 <33
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Phyllis on Feb 12, 2022
5 out of 5 starsMy grand daughter has eczema. The kitty is so soothing, when it has been in freezer. It helps cool down any hot spot on her skin. The fabric and design is soft and allows her to wrap it around her fingers and hand, which is a small miracle! The quality is amazing, absolutely beautiful. it is actually the second one I purchased for her!! I may have to add another.♥️
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Chloe Kate on Dec 13, 2021
5 out of 5 starsIt's a birthday gift for my girlfriend, and she absolutely loves it. I appreciate your craftsmanship, and thanks for always replying to the message so quickly. 5 stat for sure.
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Steve on Nov 12, 2021
5 out of 5 starsThis item is adorable, definitely a quality purchase. It helps to warm my neck, shoulder, chest well in one go. Very clever design, happy customer!
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Ashlyn on Jun 3, 2021
5 out of 5 starsThis adorable green plaid cat makes an excellent cold pack!! It fits perfectly wrapped around my neck, or can be folded to better help a specific area. It's really cute and well made, and I love that it is stitched in sections to help spread out the filling.
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medic95348 on Mar 13, 2021
5 out of 5 starsI have now bought several of these for my daughter and I. We love them.
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Michelle on Feb 2, 2021
5 out of 5 starsWhat a cutie! So well made and fits snugly on my shoulders.
About MustHaveBeenTheCat
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Creator of Quirky Handmade Cat Creations for Cat Lovers
Shop members
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Cat
Owner, Maker, Designer, Photographer And Everything Else
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices. Nathan should then go on to include information on the following:
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via Etsy Conversations or by mail using the details provided below:
PO Box 290, 48 King Street, Sandy Bay, TAS, 7006, Australia