muteandgold

mute & gold

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Mute & Gold creates cool stuff for awesome people everywhere!

Announcement

Last updated on Apr 1, 2018

Mute & Gold creates cool stuff for awesome people everywhere!

Items

 
Addie Maria

Contact shop owner

Addie Maria

Reviews

Average item review
5 out of 5 stars
(161)
See reviews that mention:
Quality 13 Shipping 29 Customer service 6

About muteandgold

Sales 559
On Etsy since 2011

Cool stuff for awesome people everywhere!

Mute & Gold is a one woman show creating fine art prints, greeting cards, enamel pins and accessories.

Shop members

  • Addie Maria Cheges

    Owner, Maker, Designer

    A Columbus, Ohio based Illustrator and Designer

Production partners

  • Alison Rose Screenprinting

    Columbus, OH

    Mom and pop screen printing company in Columbus, Ohio

  • Print Shop

    Rochester, NY

    This product is designed in Columbus, Ohio and printed in the Rochester, NY.

  • Print Shop

    Columbus, OH

    This product is designed and printed in Columbus, OH.

  • Manufacturer

    United States

    a pin manufacturer

Shop policies

Last updated on December 30, 2020
Mute & Gold creates humorously optimistic illustrations, enamel pins and accessories for awesome people everywhere!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
  • Items on sale
Returns and exchange details
I take great care in creating products, packing and shipping items for Mute & Gold - but I’m only human and sometimes I make mistakes. If you have a question about your order or there was a mistake, please let me know ASAP. I will always do my best to ensure your order arrives safely at your doorstep, but as one person and not a huge retail outlet, I can only do so much.

If you are unhappy with your order because of a mistake on my part, please let me know and I will work with you towards a solution.

Please make sure you’ve double checked your shipping address. If a wrong address was entered, please email me BEFORE it has been shipped to change the address. If your item has already been shipped, I will not be able to change the address. After it has been shipped, you should contact the USPS in order to track shipping and potentially change the address.

Due to individual computer monitor color settings and small batch printing, variation in color of items is possible. If you are not satisfied with your purchase upon arrival, please, don't hesitate to contact me.
Payment
Payment with a shop-approved credit card, Paypal or Etsy gift card is expected at time of purchase.
Shipping
Items are shipped every Saturday out of Columbus, Ohio via USPS First Class with insurance. If more than one item is bought at the same time, all items will be combined in the same package at time of shipping.

PLEASE DOUBLE CHECK YOUR SHIPPING ADDRESS BEFORE COMPLETING YOUR ORDER. If you find an error, please message me ASAP so I can change it, otherwise your package will be shipped to an incorrect address.

As we all found out during the 2020 Holiday season, once your package is received by USPS, it’s in fate’s hands. When tracking your package please refer to the USPS website’s package tracker instead of Etsy’s tracking, as Etsy’s tracker can be delayed.

Expedited shipping is not available. If you need an item right away, please message me before you create your order. Also keep in mind that I can not guarantee delivery dates.
Additional policies and FAQs
I am a one-woman operation at Mute & Gold, with a full time job elsewhere. Please be patient as correspondence and package delivery may be slower than at a larger shop. I will do my best to make your shopping experience enjoyable.

More information

Last updated on May 5, 2016
Frequently asked questions
Custom and personalized orders

At this time I can not create custom or personalized orders.
I am a one-woman operation with a full time job elsewhere, so my free time is mainly devoted to thinking up new cool things for Mute & Gold.