AboutTheStitch

About The Stitch : Sewing, Embroidery and Vinyl

San Clemente, California · 4061 Sales

AboutTheStitch

About The Stitch : Sewing, Embroidery and Vinyl

San Clemente, California 4061 Sales On Etsy since 2011

5 out of 5 stars
(850)

Shop owner

brenna

Contact

AboutTheStitch is taking a short break

Loading

Note from shop owner Welcome to About The Stitch! Sorry you missed us, we will be back in August 2017 as we are once again moving across the country for military service.


Thank you and we'll see you back here soon!
Be sure to like us on Facebook at www.facebook.com/aboutthestitch and follow us on Instagram at @aboutthestitch

Note from shop owner

Last updated on Apr 16, 2017

Welcome to About The Stitch! Sorry you missed us, we will be back in August 2017 as we are once again moving across the country for military service.


Thank you and we'll see you back here soon!
Be sure to like us on Facebook at www.facebook.com/aboutthestitch and follow us on Instagram at @aboutthestitch

brenna

Contact shop owner

brenna

Shop policies

Last updated on February 8, 2017

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I prefer PayPal instant payments, e-checks are always accepted through paypal, but please accept that I cannot ship products with e-check payments until the checks clear, which is an estimated 2-5 days after your purchase. Etsy direct credit card payments and gift cards are also accepted. Thank you!
Shipping
I try to ship within 5-7 business days for items Unless they are already made. Custom orders will need extra time for shipment, but will be listed in the items information. Need something quick? Just ask!

All items are shipped via USPS First Class Mail, USPS Priority Mail, or USPS Priority Express Mail, depending on the most economically efficient shipping method for your package and which option you selected during the checkout process.

All items are shipped with Delivery Confirmation and a Tracking Number is provided. I can not be held responsible for your package after it has been scanned "Accepted" at the Post Office. If there are any issues after this point, you will need to contact the Post Office.

I do not guarantee delivery dates and I am not responsible for post office damage or delays. If I can show via tracking that I shipped your order with enough time for it to get to you based on the transit times provided by the USPS, but it doesn't arrive on time, I cannot issue a refund. The only exception is if you paid for Priority Express shipping, in which case I will refund you only the shipping charges and only after I receive the shipping refund from the USPS. The only guaranteed shipping method offered by the USPS is Priority Express, so please keep that in mind when selecting your shipping method. If you require expedited shipping services, please contact me so that I can make arrangements for your listing.

If your tracking shows 'delivered' but you do not have it, please check with your neighbors and check all possible places the mailman could have left it. If you still do not find it, please contact your local post office.

International shipping is available; if you do not see the option for international shipping on the listing that you need, please message me before ordering so that we can discuss the cost of shipping to your location and get a listing set up for you. Any customs fees, taxes, duties, etc. are the sole responsibility of you, the customer.

Orders will only be shipped to the address you provided at checkout, so please double check that it is correct and current. Refunds will not be issued for orders delivered to the wrong address.

If you want insurance on your package, please let me know prior to checking out.
Refunds and Exchanges
Refunds and exchanges are not accepted due to products being handmade and custom in nature. Please understand that since these are baby products I cannot accepts returns. Returns or exchanges are NOT accepted due to late arrival or shipment. I am not responsible for the products once they are in control of the USPS or other shipping element. Shipping times are estimated. Absolutely no refunds nor exchanges on custom items (i.e. embroidery, sizes etc.).

Order cancellations will be granted ONLY if requested within 24 hours of placing the order, with the exception of rush orders, custom orders, and orders that I have already begun working on. After 24 hours have passed, all sales are final and there will be no returns, refunds, or exchanges.