My Embroidery Room - A little handmade everything!
myembroideryroom's Shop Policies
Welcome to my shop. I machine embroider various designs on a variety of articles for gifts or personal use. If you have an idea and don't see it in my shop or anywhere else, convo me and I'll see what I can do. If it fits in my hoop, I can embroider it for you. I'll embroider your item or provide the item, which ever way is most convenient for you.
Payment is due within 24 hours of purchace via Paypal. All special orders must be pre-paid within 24 hours of ordering. Any personalized orders must be pre-paid within 24 hours of ordering. Any orders not paid within this time frame will be cancelled and negative feedback will be left.
I ship USPS Priorty mail with conformation. Please note that all International Buyers are responsible for any and all duties and customs charges that may be incurred. I do not pay for insurance, however, if you would like your package insured just let me know and we can adjust your shipping fees accordingly.
Refunds and Exchanges
My work is quality work and there has never been an issue for refund or exchange, however, these are my policies should it ever come up. No refunds or exchanges on any custom requested item. If it is an item you purchased already in my shop and it turns out not to be what you epected, I will refund you the price of the item less the amount of postage it cost me to send it to you, only after I have received it back. Return postage is on you. No refunds on personalized items.
Additional Policies and FAQs
I give a 10% discount on orders of the same product of 10 or more.
Last Updated March 3, 2014