GRACEandCRUZ

Connecticut, United States · 4918 Sales

GRACEandCRUZ

Connecticut, United States 4918 Sales On Etsy since 2011

4.5 out of 5 stars
(603)

Announcement   || CURRENT PRODUCTION TIME || Every item in my shop is handmade to order. Production times are as follows:

>> Made to order throw pillow covers are shipping in 4-6 weeks. Some are ready to ship, so be sure to check individual listings for details. I am able to ship some of my other items within this timeframe, so please ask if you need something earlier!!

>> Due to high order volume my production time is currently about 8 weeks for most orders, especially orders containing multiple items and for items made with custom printed fabrics. Bedding sets may take 10-12. If you need something sooner, just ask! I love accommodating rush orders, when possible! Please shot me a message if you're unsure which category your order falls under :)

<--- Can't wait this long? Check out the READY TO SHIP Section in my shop to the left to shop for some items that are already made! They ship as soon as one day!

Handmade woodworking items are currently 1-2 weeks.

If you need something sooner than these timeframes, please message us for availability. When purchasing any of these items with handmade nursery items, please note that your order will ship in the production time posted for that item. If you'd like to ship separately, I will be happy to do so for a separate shipping fee.

Please know that I work very hard on each item to ensure the highest of quality and that takes time. I am doing the absolute best that I can to soon minimize production times. I appreciate your patience!

I encourage all of my customers to please visit my policies page for further information regarding shipping and return policies. By purchasing from my shop, you are agreeing that you have read and understand my policies, including returns and exchanges.

Thank you for stopping by. I hope that you find something perfect for your little one! :)

Announcement
Last updated on May 12, 2016

|| CURRENT PRODUCTION TIME || Every item in my shop is handmade to order. Production times are as follows:

>> Made to order throw pillow covers are shipping in 4-6 weeks. Some are ready to ship, so be sure to check individual listings for details. I am able to ship some of my other items within this timeframe, so please ask if you need something earlier!!

>> Due to high order volume my production time is currently about 8 weeks for most orders, especially orders containing multiple items and for items made with custom printed fabrics. Bedding sets may take 10-12. If you need something sooner, just ask! I love accommodating rush orders, when possible! Please shot me a message if you're unsure which category your order falls under :)

<--- Can't wait this long? Check out the READY TO SHIP Section in my shop to the left to shop for some items that are already made! They ship as soon as one day!

Handmade woodworking items are currently 1-2 weeks.

If you need something sooner than these timeframes, please message us for availability. When purchasing any of these items with handmade nursery items, please note that your order will ship in the production time posted for that item. If you'd like to ship separately, I will be happy to do so for a separate shipping fee.

Please know that I work very hard on each item to ensure the highest of quality and that takes time. I am doing the absolute best that I can to soon minimize production times. I appreciate your patience!

I encourage all of my customers to please visit my policies page for further information regarding shipping and return policies. By purchasing from my shop, you are agreeing that you have read and understand my policies, including returns and exchanges.

Thank you for stopping by. I hope that you find something perfect for your little one! :)

Kristin Cruz

Contact shop owner

Kristin Cruz

View all 1080 items

Reviews

Average item review
4.5 out of 5 stars
(603)
Amber Shick

Amber Shick on May 24, 2016

4 out of 5 stars

My sister loved it. Thank you.

rbackoff

rbackoff on May 19, 2016

4 out of 5 stars

Pillow cover is great. Contacted shop owner to inquire about fast shipping. She said she could have it out that week - it didn't ship until after that point and took a quite a few days until it finally arrived.

View all 603 reviews

Shop policies

Last updated on May 5, 2016
Thank you so much for visiting Grace and Cruz. I am thrilled to have a spot in Etsy to be doing what I absolutely love!

We offers a line of handmade baby items for your modern baby. All of my products are made by me, in my home, in Connecticut with great attention to detail. I am fortunate enough to be able to work at home while with my three little loves, Lessandro, Luca and Madison. They are my world and are the inspiration behind most of my creations.

A lot of thought goes into every single fabric selection that I make. My goal is to choose fun, bold, non-traditional fabrics that you will love. Everything in My Shop is customizable with your choice of our available fabric. If you have any questions or requests, please do not hesitate to ask!!

I hope to keep creating new and exciting items for you and your baby. My goal is to provide beautiful, quality baby essentials where the love and hard work that goes into every product is evident!

Accepted payment methods

Payment
Credit Cards accepted through PayPal.

If you would like to pay through check please select "other" at checkout and contact me for mailing address.

Please note that I must receive your payment before any production starts. Production time starts once payment has cleared.
Shipping
CURRENT PRODUCTION TIMES ARE AS FOLLOWS:

Most items in my shop is handmade to order.

>> Due to high order volume my production time is currently about 8 weeks for most orders with multiple items. Bedding may take 10-12. If you need something sooner, just ask! I love accommodating rush orders, when possible! . If you are unsure which timeframe your order falls under, please contact me. If you need something sooner than listed, please contact me before ordering. I'd love to accommodate your request, if possible.

Turn around times DO NOT include transit times. If your order is up to 8 weeks production, this means that it will leave my shop in about 8 weeks, not delivered at this time.

Due to the custom, handmade nature of this business, production times given are estimates. I do my very best to provide accurate anticipated ship dates, but please be aware that delays can occur. You will be notified of such delays and upgraded shipping may be granted. Rush orders, when available, are typically shipped in about half the time of my standard production. Rush orders are also subject to a grace period of up to 1 week. If your order does not ship by the anticipated ship date and/or grace period, any rush fees paid will granted to you in the form of shop credit and shipping will be upgraded, if necessary. At this time, I cannot guarantee delivery dates.

*******

Most orders are shipped via USPS. Production time varies with the volume of orders that come in. Please check my home page for estimated shipping times. Items marked "Ready to Ship" are already made but please allow 1-3 days to get out in the mail. If you order items that are ready to ship along with items that need to be made, I will wait to ship all items at the same time. If you would like items to ship separately, please let me know and I can adjust shipping costs for you.

I cannot be held responsible for items lost in the mail if insurance is not purchased. If you would like to purchase insurance, please let me know and I will adjust shipping costs. Please refer to USPS shipping guidelines for further information and shipping time frames. For international orders where tracking is not available: I am NOT liable for packages not delivered. I will provide shipment confirmation, if needed, but once a package leaves my shop, I do not guarantee deliveries or their transit times. Insurance is highly recommended.

If you would like expedited shipping please contact me and I will adjust shipping costs.

All items in My Freckles Shop are custom made to order. Because it's just me, things can sometimes happen that delay orders (kids sick, weather, etc.) If for some reason there is an issue that causes this time frame to change, I will notify you as soon as possible.

*Please note that Shipping charges are not just actual shipping charges, but also Thank you for supporting handmade!
Refunds and Exchanges
My goal is to provide quality items that you will love. If for any reason you are unhappy with your purchase, please contact me before leaving feedback.

Due to the nature of my made to order items, all sales are final. If there is any mistake or flaw in your product, I must be notified within 48 hours of delivery. Exchanges must be approved by me before mailing them back to me. Once your return/exchange is approved, the item(s) must be mailed out within 3 business days. Items must be UNUSED, NOT WASHED and in NEW condition.

Colors may vary from online to in-person. It is highly recommended that you order swatches of your fabrics for matching purposes. I do not accept returns due to color variances. If you need a specific shade or color, PLEASE request a swatch PRIOR to ordering. Once your fabric has been purchased for your order, I am unable to change this.

Each item is custom made just for you and if you are not pleased, for any reason, please contact me so we can figure out the best possible solution.

Personalized items are NOT returnable. If there was a mistake on my end, I will gladly replace the item for you. Mis-spellings due to "typos" in are not my responsibility. PLEASE be sure to double check all spelling when placing an order for personalized items. Once items are approved for print (where applicable), they may not be cancelled or returned.

Cancelations are not always accepted. Once your order is placed, canceling may result in a re-stocking fee. If your order is already in production and/or material has already been purchased for your order, I am unable to cancel the order or offer a refund. Please contact me with any questions or concerns you have after your order is placed.

RUSH ORDERS: Rush fees are based on fabric choice and size of your order. This fee is not refundable. This fee dos towards rushing the fabric from my supplier. I cannot rush any order if it will delay current production, so there is a 7 day grace period for rush production. If your order ships after the grace period, this fee paid will be granted in SHOP CREDIT ONLY. At this time I am unable to guarantee any delivery date. Once shipped, transit times are estimated at 3-7 days (usually accurate) but not a guarantee without express shipping upgrade.

If you have any questions, please do not hesitate to contact me.