Announcement Bienvenue dans ma boutique "french decor" ! My frenchy Cottage offers a selection of fine vintage and antiques. I am at your disposal for any questions
Bienvenue dans ma boutique "french decor" ! My frenchy Cottage offers a selection of fine vintage and antiques. I am at your disposal for any questions
karen markley on Sep 28, 2016
This makes me smile! Thank you.
Sandy Austin on Sep 20, 2016
This tureen was better than I could ever imagine. It was securely packaged and shipped quickly. I highly recommend myfrenchcottage.
debraromanoff62 on Sep 16, 2016
So beautiful! Thank you so much!
Dear clients of Canada, for the moment, shipments to Canada are supendues until the end of the conflict between the Canadian government and postal service.
Thank you for shopping at my Boutique.
I will be pleased that my items live their life in your home.
My goal is to satisfy you, so do not hesitate to contact me for any question.
Accepted payment methods
- Accepts Etsy gift cards
The payments are accepted via Paypal and all CREDIT CARDS.
Prices of items are in U.S. Dollars. For european buyers, Paypal will convert automatically your payment.
I sent all over the world. Our packages are sent on Tuesday and Friday.
SIMPLE PACKAGE :
I ship via French Priority Post ( " International Priority Package ") service that take 2 weeks for U.S.A. and Canada, it can be 2 or 3 or 5 weeks for other countries.
"International Priority Package" without tracking number and without insurance. If you prefer, I can send it by registered mail with proof of mailing, delivery against signature, and compensation in case of loss or damage. Trust:Proof of deposit is issued when the parcel is mailed. let me know before you buy and I change the shipping.
Objects whose value is more than $ 200 AND objects weighing more than 2 kg will be sent by french registered mail called "Colissimo International" with proof of mailing, tracking number, delivery against signature and compensation in case of loss or damage.Trust:Proof of deposit is issued when the parcel is mailed.
The distribution package is in hand on presentation of proof of identity and against recipient's signature. In the absence of a notice of pending is left in the mailbox of recipient. It shows the details of the post office where the package removed.
The recipient then has 15 consecutive days to recover. Beyond this period, the parcel is returned to the sender.
IMPORTANT : I wrap the items really carefully and safety. When you receive your parcel, if you see that it is opened, damaged, broken, always open it in front of the postman and ask him to sign a statement if the content is damaged. With this paper , the french post reimburses the content at the declared value for all the parcels with insurance.
Without that, the insurance will NOT be functional.
=> NOTICE that you can only claim for package damage if you control the package at the moment of the reception, IN FRONT OF THE POSTMAN. After that time, postal service is not providing any refund. So please control that the package is in good conditions when you receive it.
Traceability at any time, you can track the delivery of your packages by typing the tracking number that I shall give you.
We will not be responsible for breach of the delivery period, this one is the only responsibility of the "postal service“.
I always combine shipping for multiple purchases, that allows you to save on charges. So, contact me before buying and I recalculate shipping cost.
I always check for shipping and handling overcharges, and if there are overcharges, they will be refunded.
Please do not forget that Any customs duties and taxes are the buyer's responsibility.
Refunds and Exchanges
I do my best to describe objects and photos.
If you are not satisfied, I can refund only upon return for items If you feel they are not as described. I will refund you via Paypal, minus the cost of shipping. You will shoulder the cost of shipping the item back to me.
Returning shipping costs are for the buyer. I don’t take responsibility for Lost or Damaged packages that are shipped back to me.
Custom orders can not be refunded, as they are specially made.
Damage is only refunded if the item was shipped with insurance.
Unfortunately, if your package has not been sent by registered mail, I can not be held liable in respect of parcels lost or damaged by the postal services of the various countries.
If you had any problems, please contact me before leaving neutral or negative feedback. I will always do my best to fix the problem.
Additional policies and FAQs
Les Bordes sur Arize, Ariège, 09350 France
pascale.revert09 [!at] gmail.com