myhorsemyheart

My Horse My Heart Creations

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Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    We specialize in CUSTOM work using your own horse's hair!

Announcement

Last updated on Mar 16, 2021

We specialize in CUSTOM work using your own horse's hair!

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Debbie Little

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Debbie Little

Reviews

Average item review
5 out of 5 stars
(207)
See reviews that mention:
Quality 43 Shipping 27 Customer service 55

Shop policies

Last updated on September 21, 2020
Thank you for shopping with My Horse My Heart Creations! Let me create an heirloom treasure for you out of your own horse's hair, or a special memorial out of hair you've saved from a horse who has passed. We also have jewelry made from our stock horsehair for the horse lovers out there who don't have their own horse (yet).

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We offer a 100% satisfaction guarantee. Product may be returned for replacement or refund within seven (7) days. Returns must be in new condition and shipped using the same or similar packaging, and same mailing service. Shipping fees cannot be refunded. Custom braiding service charges (when using the customer's horsehair) cannot be refunded.

Defective products may be returned for replacement or repair up to six months after purchase date.
Payment
We accept PayPal payments.
Shipping
Custom work is estimated to take six to eight weeks to complete. Completed jewelry will be shipped by USPS Priority Mail within the US, and by USPS International First Class Mail outside the US.

International customers may request an upgrade to Global Priority Mail and will be charged based upon current rates for this service to the customer's location.