Wanda Cargle on Jun 22, 2016
suestew70 on Jun 8, 2016
Andrea Kobayashi on Jun 6, 2016
Do not buy from this seller. She sent me an empty envelope and when i contacted her she said she'd resend the item. Today she announced she has closed her shop because of a paypal problem. I was ripped off and wish i could leave zero stars. It's a shame getting ripped off - i thought Etsy would resolve this for me.
Suna responded on Jun 7, 2016
I am not a cheater and a liar.The item has fallen through the envelope in customs or something else happened, I don't know. I promised you, and I said I could send your order again and I could not finish it yesterday but today I finished and sent(tn:RR184714766TR) From paypal you received an automatic feedback.You ordered a bolero from me a few weeks ago and you left a positive feedback, thank you for this. but now I can not understand this negative feedback which is written in rush.
Welcome to my shop.
*Europe 5 - 10 business days, USA and Canada about 15 business days and the shipping sometimes can take 3-4 weeks.
(Even it does not happen often; Packages are occasionally delayed by customs, this is out of our control and we request that you factor this eventuality into the delivery time)
****If you like faster shipping, please send me a message before purchase the item, I can find out the new (faster) shipping cost and make necessary changes.
*Customers are responsible for all custom fees and taxes if there is any...
*I will ship to your Etsy address unless otherwise is instructed during purchase or right after purchase. Please make sure your Etsy address is correct.
* item ships from Turkey by International first class mail with tracking number, however the tracking number is good till the package arrives the acceptance (custom) point in the U.S. after the package enters in to U.S. , USPS does not allow me to track the package with tracking number provided by Turkish Postal Service
Refunds and Exchanges
* I may refund if the item is sent back unused and in original condition.
* Returning shipping costs are for the buyer. I do not take responsibility for lost/damaged packages that are shipped back to me.
* No exchanges on “custom orders”.
* Customers are responsible for return shipping costs.