mylittlehedgehog

My Little Hedgehog Designs

3633 Sales

mylittlehedgehog

My Little Hedgehog Designs

3633 Sales On Etsy since 2008

5 out of 5 stars
(944)
Shop owner

Beth

Contact

mylittlehedgehog is taking a short break

Loading

Note from shop owner My shop will be closed for an undetermined amount of time.

My shop is open Monday through Thursday. Please check back then. It's the only way I can keep up with orders with 4 little daughters. If you have a question, Monday through Thursday is also when I will be answering questions. Thanks and have a fabulous day!

Note from shop owner

Last updated on Jan 18, 2016

My shop will be closed for an undetermined amount of time.

My shop is open Monday through Thursday. Please check back then. It's the only way I can keep up with orders with 4 little daughters. If you have a question, Monday through Thursday is also when I will be answering questions. Thanks and have a fabulous day!

Beth

Contact shop owner

Beth

Shop policies

Last updated on February 16, 2014
Please check here for answers to any questions you may have, if you don't see it here, contact me.

When placing an order, please provide all of the necessary information in the order. When checking out, please let me know the details in the "notes to seller" section. Sending me an email or convo with the proper information can get confusing, especially when I have 20-30 orders or more. Mistakes can happen very easily if all the information isn't in the same place. The best place for the information I need is in the original order. Thank you for your cooperation.

If you have questions, please ask them before you place the order. I'm usually pretty quick at responding to questions during the hours that my shop is open.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Money Order
Payment
I accept Paypal and all major credit cards.
Shipping
Orders ship within 14 days (10 business days)* of payment.

*Sometimes I'm closer to the 5 days, and sometimes I'm closer to 10 days, or right at 10 business days. This happens when I'm really busy. I will get your order out by then, but if you think it would be unreasonable to wait 10 business days for me to get in the mail, please reconsider your order. I do orders in the order that I receive them (unless a RUSH fee has been paid), regardless of whether it's one bib or a very large order. Please keep in mind that I will not accept RUSH orders if it will interfere with getting my regular orders out within those time frames, so please ask first.

Please allow an extra business day on top of the 10 business days for me to get your order in the mail. (10 business days to complete your order, 1 business day to mail it)

Ready to ship orders will ship within 2 business days of payment.

Most orders ship via First class mail through the USPS.

Please note that I will only ship to the address provided in the order. If the address needs to be changed, the order can be canceled and reordered.

Please keep in mind that paying with an echeck will prolong to processing time.
Refunds and Exchanges
Due to the nature of my products, refunds or exchanges will not be granted unless an error occurs on my end. Please be very careful when ordering with the information you provide.
Additional policies and FAQs
--------
FAQs
--------
How long will it take to receive an order?
My custom items are created after I receive payment. Please allow 1-2 weeks* for me to complete them and have them ready for shipping; then they will be shipped first class. I complete items in the order that they are received. If you are in a hurry, you can pay a rush fee of $15. This bumps your item to first in line, guarantees that it will be ready for shipping in 3-5 days, and upgrades your shipping to priority. Please convo me if you are interested and I will update the listing for you to include this fee. Also, please check the announcement on my shop home page for additional wait times.

*1-2 weeks means 5-10 business days. Sometimes I'm closer to the 5 days, and sometimes I'm closer to 10 days, or right at 10 business days. This happens when I'm really busy. I will get your order out by then, but if you think it would be unreasonable to wait 10 business days for me to get in the mail, please reconsider your order. I do orders in the order that I receive them (unless a RUSH fee has been paid), regardless of whether it's one bib or a very large order. Please keep in mind that I will not accept RUSH orders if it will interfere with getting my regular orders out within those time frames.

Will I be contacted about my order?
I contact my buyers only if there is a problem with their order. If you have placed and order with me and have not heard from me, assume that everything is fine and on schedule. You will receive an automatic confirmation email from etsy for each order.


Can I change the thread colors, fabric colors, or font?
Usually, but please convo me first.


What "size" are the bibs?
The bibs I use will fit most babies and toddlers from 2 months to 2 years. They are not newborn bibs and they will be slightly big for a newborn.


Can I ship items to a different address?
I don’t mind sending orders to an address that is not your own. For your protection and mine, please put the recipient’s address in the address section at checkout and not in the comments. Putting the address in the comments may result in a cancelation of the order and refund, or shipping the item to the address that was entered in the “ship to” section. This also applies to changes you’d like to make to the shipping address, please make these changes in the “ship to” section and not in the comments.


Will you include a gift message?
Yes, I can include a gift note. Please put what you want the message to say in the comments section. I will copy and paste what you write, put it in a pretty font and print it on a piece of paper to include it with your gift.


Do you combine shipping?
Yes! Shipping costs will be combined automatically when individual listings are added to your cart and purchased in the same transaction.