TheLovebugCo

Toys to inspire creative play for kids of all ages!

San Antonio, Texas | 304 Sales

TheLovebugCo

Toys to inspire creative play for kids of all ages!

San Antonio, Texas 304 Sales On Etsy since 2011

5 out of 5 stars
(61)

Announcement   Please read all descriptions carefully and refer to our Policies page for additional information.

We are currently running 7-10 days for production of all items, this does not include shipping time. If you need an item by a specific date, please plan accordingly.

If you would like your item unsealed (finished without my beeswax & olive oil mixture) please leave a message it the Notes to Seller at checkout.

Find out when new items are available and get notified of sales by signing up for our newsletter: http://bit.ly/TheLovebugCoNewsletter

Announcement

Last updated on Aug 17, 2018

Please read all descriptions carefully and refer to our Policies page for additional information.

We are currently running 7-10 days for production of all items, this does not include shipping time. If you need an item by a specific date, please plan accordingly.

If you would like your item unsealed (finished without my beeswax & olive oil mixture) please leave a message it the Notes to Seller at checkout.

Find out when new items are available and get notified of sales by signing up for our newsletter: http://bit.ly/TheLovebugCoNewsletter

Monika Bee

Contact shop owner

Monika Bee

View all 54 items

Reviews

Average item review
5 out of 5 stars
(61)
See reviews that mention:
quality 10 shipping 10 customer service 2
View all 61 reviews

Shop policies

Last updated on November 13, 2018
Thank you for shopping at The Lovebug Collection! I am very proud of the items that I make and would like all my customers to be happy with their purchases too. Please send me a convo if you have any questions or concerns!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We ask that if there is an issue with any product, please contact us immediately to resolve the issue before leaving feedback.

Returns: If a product is being returned a refund (less shipping fees) will be made upon receipt of the returned item. Returned items must be in their original packaging and must be unused.

Exchanges: If an exchange is requested, additional shipping charges will be assessed at the Buyer’s expense. Exchanges will not be processed until the original item has been returned.

NOTE: Personalized items are not eligible for refund or exchange.
Payment
Payments are accepted via Paypal (an account is not needed to pay via Paypal) and by credit card directly through Etsy.

If paying by check through Paypal, items will not be shipped untill payment clearance (3-5 business days).
Shipping
All items are shipped via USPS First Class mail. If you would like Priority or Express shipping, additional charges will apply. Please email or convo me for Priority or Express shipping requests before you make a purchase.

For turnaround times, please see the FAQ section below.

NOTE: The Lovebug Collection is not responsible for lost packages. Please be sure to check your mailing address before purchasing. Additional shipping costs due to incorrect addresses or redirected packages are the Buyer's responsibility.
Additional policies and FAQs
I am currently running 2 weeks on all orders. This does not apply to custom orders.

These time frames are for completion of the item prior to shipping.