TheLovebugCo

San Antonio, Texas

TheLovebugCo

Toys to inspire creative play for kids of all ages!

San Antonio, Texas | On Etsy since 2011

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

TheLovebugCo is taking a short break

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Note from shop owner Thank you for your interest in TheLovebugCo! We are currently closed for summer break and will re-open in August 2020.

Note from shop owner

Last updated on Jun 28, 2020

Thank you for your interest in TheLovebugCo! We are currently closed for summer break and will re-open in August 2020.

Monika Bee

Contact shop owner

Monika Bee

Reviews

Average item review
4.5 out of 5 stars
(83)
See reviews that mention:
quality 13 shipping 11 customer service 2

About TheLovebugCo

Sales 432
On Etsy since 2011

Shop members

  • Monika Love

    Owner, Maker

Shop policies

Last updated on December 9, 2018
Thank you for shopping at The Lovebug Collection! I am very proud of the items that I make and would like all my customers to be happy with their purchases too. Please send me a convo if you have any questions or concerns!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
We ask that if there is an issue with any product, please contact us immediately to resolve the issue before leaving feedback.

Returns: If a product is being returned a refund (less shipping fees) will be made upon receipt of the returned item. Returned items must be in their original packaging and must be unused.

Exchanges: If an exchange is requested, additional shipping charges will be assessed at the Buyer’s expense. Exchanges will not be processed until the original item has been returned.

NOTE: Personalized items and custom orders are not eligible for refund or exchange.
Payment
Payments are accepted via Paypal (an account is not needed to pay via Paypal) and by credit card directly through Etsy.

If paying by check through Paypal, items will not be shipped untill payment clearance (3-5 business days).
Shipping
All items are shipped via USPS First Class, Priority, or Express mail.

For turnaround times, please see the FAQ section below.

NOTE: The Lovebug Collection is not responsible for lost packages. Please be sure to check your mailing address before purchasing. Additional shipping costs due to incorrect addresses or redirected packages are the Buyer's responsibility.
Additional policies and FAQs
I am currently running 2 weeks on all orders. This does not apply to custom orders.

These time frames are for completion of the item prior to shipping.