MyntKat

MyntKat Creations

London, United Kingdom 1232 Sales On Etsy since 2009

5 out of 5 stars
(168)

Announcement   Welcome to MyntKat Creations!

Like MyntKat on Facebook: http://www.facebook.com/myntkat

Don't hesitate to contact me if you have any requests or questions about my products.

Announcement

Last updated on Jul 11, 2016

Welcome to MyntKat Creations!

Like MyntKat on Facebook: http://www.facebook.com/myntkat

Don't hesitate to contact me if you have any requests or questions about my products.

Bianca W.

Contact shop owner

Bianca W.

Reviews

Average item review
5 out of 5 stars
(168)
See reviews that mention:
quality 3 shipping 13 customer service 15
View all 168 reviews

About

Constantly Craving Crazy Creative Crafting

Being creative has always been my biggest hobby and over the years I have tried a large variety of techniques and materials. I keep trying out new ones and finding new ways to express my creativity, the results of which end up in this shop.

Around the web

Shop members

  • Bianca

    Owner, Designer, Maker, Curator, Mistress Of Awesome

    Born and raised in Germany, escaped to Canada in 2007, adventured to the UK in 2014, now improvises her life in a rainy but beautifully busy city as an avid crafter and professional nanny.

Shop policies

Last updated on May 20, 2018
Welcome to MyntKat Creations.

I mostly sell digital patterns, please make sure you carefully read the item description before making a purchase. It will be clearly stated whether the item is a digital download or a physical item.

None of my items are intended as toys for children under the age of three! Please use good judgement when giving these to children of any age as they are handmade items.

I want all my customers to be satisfied, so please never hesitate to contact me should you have any questions, comments, complaints or problems!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
I do not accept returns and do not issue refunds, all sales are final!

All items will be shipped properly packaged (in a bubble-wrap envelope or cardboard box) to keep them safe. I am not responsible for damages or losses after I send the items out.

However, if there are any damages, please contact me immediately and we will try to work something out, I do want all my customers to be satisfied.
Payment
Payments are accepted through PayPal and Etsy payments only at the moment.
Payment is expected within one week of purchase or the order will be cancelled and the item re-listed.
Shipping
IMPORTANT: I will ship the items to the address you specify THROUGH ETSY. If this differs from your paypal address, I will still send to the one specified through your Etsy order! Please make sure that this is the correct address!
If the item gets sent back to me because of a wrong address, you will have to pay the additional postage to send it out again.

Shipping quotes are estimates and include packaging material and trips to the post office. If the actual shipping cost turns out to be significantly less than the amount paid for by you, I will refund the difference!

All items will be shipped uninsured. If you would like insurance on your item, please contact me before buying. You will have to pay for the increased shipping cost.

I have no control over shipping times. International orders will be sent via air mail to ensure faster delivery. If you need an express delivery, please contact me. Please provide me with your country, city and postal code so I can find out which options are available to you.

The buyer is responsible for all customs charges and for knowing their country's shipping laws. I have no control over customs charges!
Additional policies and FAQs
POLICIES REGARDING PATTERNS:

Patterns are of course non-refundable! Your pattern will be available for download immediately after your payment has cleared.

If you have any problems with your pattern, do not hesitate to contact me.

You can NOT sell or trade MyntKat patterns, but you CAN sell the items made with the patterns. Credit is of course always appreciated.
Privacy
Information I Collect

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.


Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law


Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.


Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 8 years.


Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
-Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


How to Contact Me

For purposes of EU data protection law, I, Bianca Wulff, am the data controller of your personal information. If you have any questions or concerns, you may contact me at info [!at] myntkat.com