Pink Ladybug Boutique
mypinkladybug's Shop Policies
Welcome to Pink Ladybug Boutique.
My goal is to make good quality, durable clothing and gifts by using high quality fabrics, threads, ribbons, trims, etc.
My home is a pet free, smoke free environment. I make all of my things myself.
I use 100% cotton fabrics in all my sewing, unless I specify otherwise. I DO NOT pre-wash the fabrics unless noted. These are designer quality fabrics, however, since it is cotton some shrinkage might occur, although very little.
Towel Creations section will include hair wash turbans, personalized towels, towel wraps, and aprons. I use good quality, department store towels for most of these projects. I also use terry cloth fabric from various fabric stores for the hair wash turbans and towel wraps. Since most bath towels have a flat trim band, some hair wash turbans may have the flat trim band on them.
Burp cloths - I am currently using Gerber 100% cotton, premium, 6-ply pre-fold diapers and Gerber 100% cotton, 3-ply pre-fold diapers for my burp cloths. I will specify in the item description the type of diaper I used. Please note that the diapers measure approximately 14" X 20" and are not totally squared/even on the bottom edges. When I embellish them with fabric to make a burp cloth, I try to square them up as much as possible. Burp cloths that are embellished down the middle with fabric, or those that do not have fabric added to the ends, are left untouched on bottom edges.
I also "upscale" off the rack clothing by adding fabric, embroidery, ribbons, lace, bows, etc. In most cases I will mention the brand name in the item description. Examples of upscaled items would be shorts, capris, pants, skirts, overalls, t-shirts, tops, bodysuits, etc. Again - I will specify in the item description if I have embellished an off the rack piece of clothing.
I strive to make sure all of my merchandise will please my customers by paying the utmost attentions to details. I am proud of each item I make.
Local customers may also be interested in checking out all of the other things I make by going to www.kingwoodyardsales.com and enter Pink Ladybug in the search box. On this site, I list diaper cakes, towel cakes, and memory boards which are items that require pick up because I do not ship them.
Payment is accepted through Pay Pal.
Shipping is available via USPS First Class or Priority mail for orders shipped within the continental United States. I ship every order with a USPS Tracking/Delivery Confirmation. I will not issue refunds nor will I be held responsible for orders that I have received delivery confirmation back on.
LOCAL PICK UPS ARE WELCOME. Please contact me if you would like to pick up an item.
Shipping is available via USPS within the continental United States. Insurance is optional however, I will not be responsible for lost shipments if insurance has not been purchased. If you would like to add insurance to your order, please contact me in advance so that I can add this option to your invoice.
Refunds and Exchanges
Store credit will be offered only on merchandise that is in original, new condition. Authorization must be received from Pink Ladybug before any merchandise is returned. Store credit will not include costs of shipping/handling. In the event you are making an exchange, you will be responsible for return shipping costs and shipping costs to get another item to you. If an item has been washed or damaged it may not be returned. NO CREDITS WILL BE GIVEN ON CUSTOM ORDERS OR PERSONALIZED ITEMS. NO CREDITS OR RETURNS ON SPECIAL OCCASION WEAR OR COSTUMES THAT MAY BE WORN 1 TIME. I ship all of my orders with delivery confirmation and therefore, I will not be responsible for orders that were delivered and then misplaced.
Additional Policies and FAQs
I hope to incorporate a 3-5 business day turn-a-round time. Depending on your order, I will let you know approximately how long it will take me to make. Listings that state ready for immediate shipment will ship out by next business day after payment is received. If you need an item in a rush, I will do my best to accommodate you and give you shipping costs for a "rush" shipment.
NOTES: Burp cloths: I use Gerber pre-fold diapers to make my burp cloths. The diapers are not always "squared". When I embellish them with fabric on each end, I try to make them look as square as possible. Hair wash turbans: I use bath towels to make my hair wash turbans, therefore, some of the turbans will have trim bands on them as part of the bath towel.
Last Updated January 5, 2015