You are welcome!
Accepted payment methods
Returns and exchanges
I don't accept returns, exchanges, or cancellations
Returns and exchange details
You may contact us to know some details or discuss your own design, size, colour or decoration. After getting your confirmation we start making the item and no changes can be done further, please note this. If you want to change something after we finish, we will have nothing to do with it.
All sales are final. NO returns are accepted unless the item you receive is not as advertised. Unfortunately, I cannot be held responsible for items lost or damaged in shipping.
Payment must be made within 7 days. If payment is not received in that time frame, the transaction will be cancelled and appropriate feedback will be left. If for some reason you can't pay within 7 days, please inform me.
If you are new to Etsy, this link might be very helpful
Please make sure your Etsy address is correct during the checkout. I ship to the Etsy shipping address, not to the PayPal address, so please be sure it is correct. Contact us as soon as you can if you need a different address to ship your order.
Terms & Delivery time:
Item will be carefully packed and sent via registered Airmail from Russia within 3 business days after reception of the payment.
Shipping usually takes about 10-20 business days to arrive worldwide. ALL orders have delivery confirmation. I will provide the tracking number after shipping.
Please note, transit time may vary depending on your location and customs processing, so we can’t guarantee the exact arrival time.
All packages are sent via international registered airmail from Kursk, Russia via Russian Post.
It includes the tracking number.
Additional policies and FAQs
I always do everything possible to solve any problem!