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Shop policies

Last updated on May 10, 2022

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Welcome to the Mystery Cottage! Please take a moment to review my shop policies.

Accepted payment methods

Returns and exchanges
I always try to make things right when I can, so if your item arrives broken, please convo me and I will do my best to exchange or replace it! Some things are not replaceable, like my larger original paintings, so I insure those packages should anything go awry.
I take PayPal or money orders, please no personal checks!
I typically ship items out 2-3 times a week, so your item will go out the next shipping day from your order. I try to send things the cheapest way possible, which is often First Class Mail and International First Class Mail. I do not charge for handling or packaging, I only charge what it costs to ship the items and if there's a difference between what I charge and what it really ends up being in the customer's favor, I will refund the difference. I will combine items, just ask me for a quote. Size and weight will determine the cost. Combining items is a good way to save a few dollars! I will also send items anywhere in the world it's lawful for me to do so, just ask! As far as I know, there are no foreign restrictions on any of the items I sell.
Additional policies and FAQs
I do take custom orders when I can, just ask!