Close

mysticalgems1111's Shop Policies

Welcome

Hello and thank you for visiting Mystical Gems. I make tutus, & headbands for that special little princess in your life. All my items are handmade with lots of love :))
I have many other colors to choose from in tulle colors for my tutus, and the same with my headbands. So if there is something that you may have in mind and it is not listed in my store please let me know and I would love to make you a custom order. Thank you again for visiting Mystical Gems. XoXo

Payment

****************************************************************************************
Mystical Gems primary source is via paypal YOU CAN USE A CREDIT CARD IN PAYPAL WITHOUT SIGNING UP FOR A PAYPAL ACCOUNT. I also accept personal check or money order; but please keep in mind this will delay your order as I require payment and will confirm sufficient funds before I will mail your order. I will make your item as soon as I receive your payment. Payment must be made within 72 hours of order, unless other arrangements are made!

****************************************************************************************

Shipping

****************************************************************************************
All orders are shipped USPS Parcel post & First-Class Mail . If you need your item(s) rushed please contact me for a rushed delivery postage and handling fee! ALL ORDERS COME WITH A DELIVERY CONFIRMATION LABEL, BUT INSURANCE IS NOT INCLUDED. If you wish to purchase insurance for your item, please message me for the extra fee. If you would like me to message you your tracking number, once I ship your order, please convo me, and I will gladly provide you with that information.

****************************************************************************************
PLEASE MAKE SURE YOUR ADDRESS IS UPDATED ON YOUR PAYPAL ACT. FOR THAT IS WHERE IT WILL BE SHIPPED TO UNLESS YOU SPECIFY OTHER WISE.
****************************************************************************************
Domestic orders will be shipped within 2-3 weeks, once payment has been received. Please keep in mind that all orders are made to order. If you need your item(s) rushed please contact me for a rushed delivery postage and handling fee!!

Refunds and Exchanges

**************************************
Please be sure to read the details on the item(s) that you are wanting to purchase before you make your final purchase to make sure it is exactly what you are wanting. Of course my priority is your happiness!! So If you are not completely satisfied please convo me so we can work together to correct the problem. ************************************************************************

Additional Policies and FAQs

****************************************************************************************
Caring for tutus
You may hand wash tutu with mild soap and warm water.
DO NOT MACHINE WASH
PLEASE NOTE:
If tutu(s) are wrinkled due to shipping you can de-wrinkle them by hanging them in the bathroom while you take a shower. The steam will de-wrinkle the tutu.
******************************************************************************************
Headbands and tutus may contain small pieces that can be a choking hazard to baby. Please never leave baby unattended while wearing any of mystical gems tutus or headbands. Mystical Gems cannot be held responsible. Thank you for your understanding.
*****************************************************************************************
All of the items listed are samples of what you will be purchasing. Since each one is created by hand, please understand that each item may vary ever so slightly. Also keep in mind that all computer monitors are different so the color of each item may vary from each computer screen. So please read each listing carefully so you know the colors you will be getting. Any further questions please message me.


Last Updated July 23, 2011