Accepted payment methods
Returns & exchanges
You will recieve an email from Etsy with tracking number when your item is mailed. Production on your item will begin after receipt of full payment. All International packages are sent with shipping insurance.
~~International customers are responsible for paying all customs and tax fees for their package. Mystic Soul is NOT responsible for these fees and would suggest researching these fees prior to ordering.~~
Additional policies and FAQs
Do not sleep or bath/swim while wearing your jewelry. Do not submerge it in water. Do not sleep in your jewelry as it creates great risk in breakage from getting snagged in bed linen etc. Should the item need to be cleaned, then it can be wiped softly with a damp rag. Use a gentle hand. Do not use any other harsh chemicals. It is suggested to remove your jewelry while doing any heavy work. This will prolong the life of your jewelry.
Unsure about something? Feel free to send us an Etsy Convo so we can help!