MyUrbanGardenSoap

Sustainable Organic Handmade Soap Products

Alexandria, Virginia | 176 Sales

MyUrbanGardenSoap

Sustainable Organic Handmade Soap Products

Alexandria, Virginia 176 Sales On Etsy since 2015

0 out of 5 stars
(72)

Announcement   Stock up! FREE SHIPPING on domestic orders over $50. Coupon Code: SHIPSFREE

Join our email club for 20% off your first order. Follow this link
urbangardensoapclub.com

Our handmade soaps, body scrubs, and bath bombs are created from sustainably sourced natural and organic ingredients, specifically chosen to nourish the skin. Every product is made in small batches, hand mixed, poured, and wrapped with extreme care.

Announcement

Last updated on Nov 26, 2016

Stock up! FREE SHIPPING on domestic orders over $50. Coupon Code: SHIPSFREE

Join our email club for 20% off your first order. Follow this link
urbangardensoapclub.com

Our handmade soaps, body scrubs, and bath bombs are created from sustainably sourced natural and organic ingredients, specifically chosen to nourish the skin. Every product is made in small batches, hand mixed, poured, and wrapped with extreme care.

Kristine Sinclair

Contact shop owner

Kristine Sinclair

Updates

We make our Sweet Baby Lavender Soap especially for delicate skin. We use only organic olive and coconut oils and a light touch of Lavender essential oil. For every bar we sell we donate another to a local homeless shelter Our goal is 100 bars this month!
“Thank you! As a vegan family, I'm looking forward to using your soap with such a simple list of ingredients!”
Comments like this make what we do worthwhile.

About

One bar for one bar; one good deed for another.

Scent is considered the most powerful of all senses, and as a mental health therapist I know the importance of effective aromatherapy. Inspired by the natural world, and recognizing that wellness is more than just what you put in your body, I turned my skills to soap making a few years ago. I believe strongly that grooming and cleaning products should be natural, sustainable, and environmentally safe, and each and every product I create is exactly that.

While I officially opened MyUrbanGardenSoap on Etsy in 2015, I have been handcrafting soap since 2012. It initially all started as a hobby, and it was my time to “chill out” on the weekends. I can trace my interest in soap making all the way back to childhood, though. When I was young, I would often watch my mother as she made soap in our home. She used natural tallow, whereas I use organic vegetable oils whenever possible, but it is this generational reverence that continues to inspire me daily as I create new aromas and products.

When you purchase a bar of my all natural soaps, you can rest assured you are not only receiving a beautiful and ethically sourced product, you are also helping me give back to the community. For every bar of soap that is purchased, I donate a bar of soap to a local women's shelter and two homeless shelters our area. One bar for one bar; one good deed for another.

I love to use local ingredients in my products. I use fresh and dried herbs grown in our family urban garden and use locally sourced goat's milk in my speciality soap for sufferers of eczema, psoriasis and dry skin. Local Virginia honey is a wonderful natural addition to My Urban Garden's moisturizing Oat & Honey Soap, Lemon Honey Sugar Scrub, Lip Balms and Body Butters.

By supporting local businesses we all help to keep our carbon footprint down. Less traveling means less air miles!

I hope you love my soaps and other organic products as much as my family, friends, and customers do. Every positive review and repeat customer is greatly appreciated. I would like to personally invite you to browse through my shop. It is my sincere hope that you will find something you love, and when you use it you will be brought to a place of relaxation, rejuvenation and inspiration.

If you would like the chance to follow on social media or sign up for monthly product announcements, you may do so on Instagram, Facebook, our Web address below, and Twitter:

Instagram - @Myurbangardensoap
Facebook - www.facebook.com/MyUrbanGardenSoap
Twitter - @urbangardensoap
Web -
http://urbangardensoapclub.com

My Urban Garden soaps are handmade from scratch in small batches, hand poured, cut, trimmed, and wrapped with care.
Breathe deeply and enjoy!

Shop members

  • Kristine Sinclair

    Creator, Designer, Owner

Shop policies

Last updated on April 30, 2016
Welcome to MyUrbanGardenSoap!
This is your home for healthy, sustainable. handcrafted soaps and bath products with an emphasis on natural aromatherapy and vegan products. Here you will find our policies regarding payment, shipping, refunds, and exchanges below, along with general information about our shop.

We are always expanding our natural selection of household products, so we would like to encourage you to check back often. In addition to our vegan and our goat milk soaps, we now feature facial and body sugar scrubs, bath bombs in twenty-five different scents, lip and body balms, and we will soon offer our own line of natural household cleaning products.
If after reading through our policies, you still have a question, We would like to invite you to message us directly by using the “Contact Shop Owner” button on our home page.

We welcome custom and wholesale orders! Please contact us if you don’t see an ingredient, color or scent that tickles your fancy. We love to make custom soaps, lip and body sugar scrubs, lip balms, body balms, belly balms, and bath bomb favors for weddings, baby showers, or any special event. Special orders and wholesale orders can take up to three weeks to arrive, depending upon our schedule and availability.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Giving you only the best customer experience with MyUrbanGardenSoap is our primary goal. This is why we offer both refunds and exchanges should you find the product you receive is not exactly what you want!

If you would like a refund or an exchange for a product please message us directly within one (1) week of receipt of product via Etsy message.

Refund and exchange requests made after seven (7) days of receipt will not be honored, and the date of delivery is confirmed via the shipping tracking number. Additionally, refunds or requests made more than twice on a single order will be declined.

If you have any questions or concerns regarding your order from MyUrbanGardenSoap, I’d like to personally request you message us directly. Again, our primary goal is your happiness, and we believe the best way to achieve that is by open communication at all times.
Payment
MyUrbanGardenSoap accepts PayPal, Etsy Gift Cards, Visa, American Express, MasterCard, and Discover credit cards for payment.

Payment is due at the time of order, and MyUrbanGardenSoap reserves the right to cancel a transaction is payment does not clear within five (5) days of order placement.
You do not need a PayPal account to use this option, and can sign in as a Guest. To use this option, please follow the prompts and refer to PayPal.com for any additional questions.
Shipping
MyUrbanGardenSoap ships using both UPS and USPS for domestic and international orders. Tracking and insurance is provided on all UPS and Priority Mail orders. Your order will be mailed in 2-3 business days.

It is the responsibility of the customer to ensure correct shipping address at the time of order placement, and MyUrbanGardenSoap is released from any liability should the customer order with an incorrect address. Etsy TOS (Terms of Service) require that the address on all customer receipts match the shipping address, and as such MyUrbanGardenSoap is unable to ship to a different address other than the one identified on your receipt.

MyUrbanGardenSoap is released from liability for delays in shipping once a package has left our care. We are unable to control shipping factors such as weather, staffing errors, or delays and by purchasing a product from MyUrbanGardenSoap, the customer recognizes that all shipping profiles are estimates and not guarantees of time.
Should an error occur in shipping; it is the responsibility of the customer to contact their local USPS or UPS and file a formal complaint and case. MyUrbanGardenSoap is available for questions should this unlikely event occur.

LOST PACKAGES
We will replace lost packages after a certain time period has passed.
After 3 weeks for domestic packages.
After 6 weeks for international packages.
If your order has not arrived in what you deem a timely manner, please contact us. We are happy to do all that we can to help you track down your package.

If you prefer another shipping method, please contact us before ordering and we will do what we can to accommodate you.
Additional policies and FAQs
We welcome custom orders! Please contact us if you don’t see an ingredient, color or scent that tickles your fancy. It can take up to three weeks for your order to arrive, depending upon our schedule.

Our Process:

All of the soap we produce is made with organic and sustainably harvested oils. It is cold-processed in small batches. Cold-processed means that our soap is made the old-fashioned way: sodium hydroxide (lye) is mixed with distilled water and combined with melted butters and oils. The lye saponifies the fats and makes soap! While it's still in liquid form, we pour in fragrance, add colors, make the swirls and patterns and pour into a mold. In twenty-four to forty-eight hours the soap has hardened. We cut the soap and put it away on drying shelves where it cures for four to six weeks (this allows it to harden and the water evaporate so you get a mild, long-lasting soap).
We test each batch of soap made on our own skin before sale (even recipes we have made many times) to make sure you are getting the best quality soap.
Our sugar scrubs are all organic, vegan and made with sustainable oils. To be sure that your product is always fresh, we custom make your sugar scrub when you order. We recommend that these organic products are used within six months from purchase.
MyUrbanGardenSoap operates from 8am – 8pm, Monday - Friday. If you would like to contact us outside of Etsy, you may do so directly via our business email: myurbangardensoap [!at] gmail.com

Please allow us 24 hours to respond to any emails, and note that if a correspondence is sent outside of working hours we will respond to you as soon as possible during regular business hours.