myzanyzoo's Shop Policies
Welcome to My Zany World!! I enjoy creating all types of items from hair bows to yard art. If there is a particular item you have a question about, please contact me.
****Due to the customized nature of my items, payment must be made before I begin creating or shipping.
**If paying by e-check, your payment MUST clear before your order will be shipped.
(please allow 7-10s day for checks to clear)
Shipping time varies from time to time. I will always let you an "approximate" shipping date after purchase. Large orders can take up to 4 wks.
Shipping prices are stated on each item. I will gladly combine purchases. Please convo with me and I can set a special listing for you.
**Please know, I am NOT responsible for lost or damaged items once shipped. Please let me know if you would like insurance for your purchase and I will include it in a separate invoice or to a private listing. I WILL pay for shipping confirmation.
Refunds and Exchanges
**SPECIAL ORDERS, custom cut items, or personalized orders that I have made especially for you are NOT RETURNABLE or REFUNDABLE. Under certain circumstances such as spelling of any name I will refund 100% including shipping.
But for anything else...well Customer happiness is my highest priority. I want my customers to be happy & satisfied with thier purchase. You may return your purchase within 7 days for a full refund(less the original shipping & handling~if any). Product must be returned in thier original, unworn, condition & packaging. Shipping returns are at the expense of customer.
Additional Policies and FAQs
I do not charge extra for custom orders. Large orders are available... Contact me with any questions :)
Last Updated November 5, 2012