nanarocks206's Shop Policies
I love rocks! I believe in selling products that I would buy myself at a price I would be willing to pay. I hand make all of my cabochons using only rock saws, a dremel, and tumblers. I try to incorporate matrix into the finished product often as the texture and beauty is two fold. I am intrigued by the hidden beauty of stones and crystals and love to share that with others. Thank you for taking the time to shop at nanarocks206. I would be honored if you would tell your friends! I hope to see you back soon! ~Deanna
I accept PayPal and money orders.
Payment is expected at the time of sale.
9.7% sales tax to Washington residents.
I ship via USPS 1st Class mail using padded mailers, cardboard boxes, and Priority flat rate boxes for larger rough lapidary materias. I include delivery confirmation. I am eco-friendly so I do reduce, reuse, recycle some packaging materials. Padded mailers are reinforced with recycled cardboard for the safety of your purchase. Shipping and processing does not include insurance though it can be added at your expense. (I have never had a single item "lost" in the mail.) I ship within 24 hours of cleared payment unless otherwise mentioned or you've paid for expedited shipping. Because I use USPS I cannot ship on Sundays or holidays. Delivery to Canada is dependent on destination and can take two weeks or more to arrive.
Refunds and Exchanges
I will accept returns for a store credit of the purchase price (and tax if applicable). The item(s) must be returned in the original size, shape, and weight that they were sold. Understand that lapidary materials contain flaws, fractures and pitting, some seen some unseen. Mother Nature put them there. I describe them to the best of my ability in the item description and I incorporate them into my products. Postage in both directions is the responsibility of the buyer.
If you purchased insurance and your item is damaged in shipping please contact the post office to file a claim.
Additional Policies and FAQs
My avatar is a cabochon of my creation made from MontanaTortoise Shell Agate.
I will entertain special requests i.e. stone specific cabs ready for wire wrap and/or wholesale lots. I have a modest but varied inventory of rough stone and crystal as I believe in offering a variety of products in a variety of different stone not mass producing from the same stone. Please contact me if you are looking for a specific stone or crystal or if you have a specific/custom request.
dmueller9191 [!at] comcast.net
Last Updated June 9, 2014