nanastrunk's Shop Policies
Welcome to Nana's Trunk! Customer service is very important to me and I will do my best to make your transaction satisfactory. Feel free to contact me with your questions and concerns!
I accept PayPal only for purchases. Payment should be made within 3 days of purchase. Any other arrangements should be discussed via email before committing to the transaction.
I ship via USPS within one to two business days of purchase. Items over $25 in value will be insured.
I try to charge fair shipping amounts for specific items. If the difference in the actual amount is $5 or more, I will be happy to refund the difference.
Refunds and Exchanges
If you are not completely happy with your purchase, please contact me via email within 10 business days of receipt. Upon receiving the item in return, I will happily refund the purchase price and one-way shipping.
Last Updated January 4, 2015