CloudyDayDesignShop

Cloudy Day Design Shop

Cypress, California · 2 Sales

CloudyDayDesignShop

Cloudy Day Design Shop

Cypress, California 2 Sales On Etsy since 2014

Nancy Cortez

Contact shop owner

Nancy Cortez

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    About

    Why talk to people when your mug can do it for you.

    Welcome to Cloudy Day Design Shop!
    My name is Nancy I am the owner,creator, operator, customer service rep, photographer, shipper and eye candy of this shop. My love for coffee, mugs, and sarcastic comments is the inspiration behind Cloudy Day Design Shop. We take pride in every single cup that we create. All of our designs are transferred using a sublimation process making them microwave and top rack dishwasher safe.

    Thank you for taking the time to check out Cloudy Day Design shop we truly appreciate your business. We hope you enjoy our mugs as much as we do.

    Don't forget to follow us on Instagram and Facebook for special deals and announcements.

    Around the web

    Shop members

    • Nancy

      Owner, Operator

      Nancy's love for coffee, mugs, and sarcastic comments is what lead her to open Cloudy Day Design Shop. She also enjoys funny memes, snarky comments, knock knock jokes and the occasionally corny dad joke.

    Shop policies

    Last updated on October 26, 2017
    Our goal is for you to be able to show off your new mug as soon as possible but due to volume our processing times may vary during the holidays.
    Please check the processing time on the listing information for the product you desire to purchase before check out. We strive to get our mugs out within 3-5 days (this does not include shipping)

    I NEED MY MUG NOW!
    We offer a "Rush Order" option that guarantees we will ship your order out within 1-2 days. This does not include shipping. The "Rush Order" must be purchased at the same time of your mug.
    Note: Only one "Rush Order" can be applied to max 2 mugs. Mugs along with "Rush Order" must be purchased at the same time.

    Accepted payment methods

    • Visa
    • Mastercard
    • American Express
    • Discover
    • Apple Pay
    • Klarna
    • Sofort
    • Ideal
    • Paypal
    • GiftcardAccepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    I gladly accept cancellations
    Request a cancellation within: 2 hours of purchase
    I don't accept returns or exchanges
    But please contact me if you have any problems with your order.
    Returns and exchange details
    Due to the fragile nature of our products we will offer store credit or a replacement mug if a mug arrives damaged. Customers must notify the shop within 24-48 hours of arrival with pictures of the packaging along with the damaged mug so that we can open a claim with the USPS and confirm that the damaged happened before arrival.

    We take extra care in packaging our mugs to make sure your mugs arrive safely.

    NOTE: If customer does not notify shop within 24-48 hours of package arrival we will not be able to process a store credit or replacement.
    Payment
    Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
    Shipping
    All packages are sent through USPS Priority Mail
    US orders usually arrive 1-3 days after shipping.

    Shipping Disclaimer:
    Cloudy Day Design Shop is not responsible for returned or stolen packages due to incorrect addresses. Double check that your shipping address is correct before checking out. Your shipping cost is directly linked to your address.

    Wrong address:
    Please contact us if you purchased your item with the incorrect address. If your package has not been mailed we will have to do a repurchase/ refund for your mugs. This is to insure you only get charge the correct shipping cost. Your shipping cost are directly linked to your address.

    Redirected Packages:
    If your package is sent back due to an incorrect address. We will gladly send your package to the correct address at the buyers expense. The package will not get mailed until the buyer purchases shipping for their item. There will be no refunds given for incorrect address.