nandecolle

☁️ happy pins ・ᴗ・ happy art ☁️

Singapore

Announcement    Welcome to our【0.5 STORE】specially for UK customers!
Head over to main store for full catalog & do a "REQUEST CUSTOM ORDER" back here :)
For customers from Singapore & everywhere else, please shop at http://nandecolle.com

Announcement

Last updated on Jul 15, 2021

Welcome to our【0.5 STORE】specially for UK customers!
Head over to main store for full catalog & do a "REQUEST CUSTOM ORDER" back here :)
For customers from Singapore & everywhere else, please shop at http://nandecolle.com

Items

nandecolle

Contact shop owner

nandecolle

About nandecolle

Sales 1
On Etsy since 2021

【nandecolle 0.5 STORE】

✧ Created for our lovely UK customers ✧

Nyan, Ruff & Dough will be in charge of our 0.5 store while the Owner will be handling the main store at nandecolle.com

Our babies are new in handling store stuff and we appreciate your understanding for them ♥

*Please take note that stock priority will be given to the main store*

Shop members

  • nyan

    Owner, Assistant

    Assistant to the real owner. In charge of the whole shop when the owner is not around.

  • ruff

    Assistant

    Occasionally helps to pack shop orders. Always caught red-handed for licking the products tho... *yumyum*

  • dough

    Assistant

    The youngest in the family. Baby dough gives big kisses on all parcels before sending them off to the post office <3

Shop policies

More information

Last updated on Jul 7, 2021
Frequently asked questions
About us

Where do you ship from?
Singapore :)

What currency is your shop in?
Our shop is priced in USD

Shipping

When will I receive my order?
With the ongoing COVID-19 situation, many postal operators have announced service delays. In addition, postal delivery may be delayed due to:
- Increment Mails for Festive Posting
- Tighter Customs Security at some countries
- Adverse weather conditions, particularly in USA, Canada and Europe
- In a situation of mail backlots, transit time may take up to 1 month or even longer than usual

Estimate Delivery for International Orders: Between 3 and 12 weeks after shipment

We seek your understanding that once the packages are shipped out of our hands, we do not have any control on the shipping tracking and timing.

Orders

Can I do returns, exchange or refund on my order?
Please note that all sales made are final.
We are unable to issue any refunds if:
- Your package is lost due to incorrect mailing details provided in your order
- The delivery status of your order has already showed "Product Delivered"

My package is missing / received incorrect / damaged items. What should I do?
Please send us an email nandecolle@gmail.com with your order number so that we can help you.

My package is bounced back to you. What should I do?
An email will be send to you if we receive any bounced packages. You may choose to have it shipped to you again after payment of reshipment fee or you may choose for a refund of the items excluding the original shipping fee.

Our Pin Grading Guide

✧ Standard Grade Pins ✧
Have no major defects. Tiny imperfections are only visible upon close inspection.
Examples:
- Small specks of dust, pores or stray glitter on enamel
- Light buff marks and/or scratches on metal plating or enamel
- Very minor underfilled, overfilled and/or uneven fill on enamel
- Slight misalignment of screen printing
- Other imperfections that are only visible upon very very close-up inspection or look

✧ Second Grade Pins - Grade B & C ✧
Have major noticeable defects and are sold at a discounted price.
Examples:
- Noticeable marks and/or scratches on enamel
- Missing enamel fills on certain parts
- Deep buff marks, scratches and/or oxidation on metal plating
- Very bad misalignment, missing screen printing