nanetteregan's Shop Policies
Hello, thank you for visiting my Etsy shop. I want you to be completely happy with your purchase. Please do get in touch if there is anything you would like to ask me.
I can only accept payment via Paypal.
I am happy to ship internationally. All orders are shipped within 2 working days of receipt of payment. NanetteRegan.etsy.com is based in the Channel Islands, UK. All deliveries are sent using Jersey Post Standard Airmail.
UK orders have an approximate delivery time of 2-3 working days from date of mailing.
International postage can take 5-10 working days from date of mailing.
I cannot be held responsible for items lost or damaged once dispatched. You will be responsible for any import duties or custom charges on the parcel.
Refunds and Exchanges
I want you to be completely happy with your purchase. If you have any concerns at all you have the legal right to cancel your order. If you wish to cancel your order and return the goods, you must inform me via email. Your right to cancel your purchase ends 7 working days after the day on which you received the goods.
I will refund the price of the goods and the shipping costs within 30 days from the date that you cancelled your order. You must return the goods to me as soon as practicable and pay the shipping cost of the return. Please return the goods with their original packaging. You have a statutory duty to take reasonable care of the goods while they are in your possession.
My address for returns, complaints and compliments is: No 7, Block G, Les Quennevais Park, St Brelade, Jersey JE3 8GF, Channel Islands, UK.
Additional Policies and FAQs
Most of my goods are available for wholesale purchase. If you have a brick and mortar or online store and would like to stock Nanette Regan goods, just use the 'contact nanetteregan' link in the sidebar to email me and I'll send you a pdf version of my current Trade Catalogue.
Last Updated July 5, 2014