nantochan

nantochan

Aberystwyth, United Kingdom · 14 Sales

nantochan

nantochan

Aberystwyth, United Kingdom 14 Sales On Etsy since 2010

0 out of 5 stars
(13)

Shop owner

Nanto

Contact

nantochan is taking a short break

Loading
Nanto

Contact shop owner

Nanto

Reviews

No reviews in the last year

Anonymous on Jul 1, 2011

5 out of 5 stars

Fast shipping. The choker is gorgeous!!!

Anonymous on Apr 10, 2011

5 out of 5 stars

They look so sweet and adorable. Very quick shipping. Love them <3

Anonymous on Apr 10, 2011

5 out of 5 stars

I'm hot, with this on my head. It's gorgeous.

View all 13 reviews

Shop policies

Last updated on November 24, 2011
Hi ^^.

Call me Nanto. I am very shopaholic, and I feel super happy whenever I receive something I buy online and it turns out to be wonderful. I would love to create items that can make you guys feel the same as I do. I am a friendly person, so please feel free to contact me via Etsy convo if you have any questions, or just feel like talking to me ;). The only person working in the shop now is me, though I do have other lovely friends to work on other projects, but just once in a while :).

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
For our shop, PayPal is the preferred payment method, especially if you're an international buyer. We are trying to get another method for those who do not have PayPal, though we do recommend PayPal because it is a safe and simple paying method.
Shipping
We ship the items from United Kingdom. For most orders (jewelries, accessories), the shipping price is

Vietnam
1.00GBP, with other items 0.10GBP

United Kingdom
1.50GBP, with other items 0.10GBP

Everywhere else
3.00GBP, with other items 0.10GBP

For the heavier items, we may have to charge more accordingly (bags, shoes etc.). For most transactions, please allow 2-3 days between the ordering date and the shipping date. If it is a custom order, please allow at least a week for us to finish and ship the item. We will specify the time period with each custom order via etsy convo if necessary.

If you require any upgrades of shipping method (e.g. urgent or with insurance), please feel free to let us know before completing the order and sending the payment so we can recalculate the shipping cost.

For domestic orders, please allow about 1 week for the item(s) to arrive. It may take only 2-3 days, but in some rare cases like Christmas or New Year etc, it may take up to a week. For international orders, please allow at least 2-3 weeks (from the date of shipping).
Refunds and Exchanges
If any items arrive broken or damaged, please let us know as soon as possible within 2 weeks of receiving the items. We will try our best to fix the problem, and will return your payment if you would like. If you would like to report about any missing items, we are afraid that it is out of our control when it has been shipped. However in most cases, please rest assured that we will refund you the full payment.

We would really appreciate it if you contact us and let us know about any problems you have found in the transaction(s) before you rate Etsy feedback. But we will accept your feedback no matter if they are positive, neutral or negative, and will try our very best to avoid the problems in our next transaction :).

If any item arrives broken or damaged, please let us know as soon as possible within 2 weeks of receiving the items. We will try our best to fix the problem, and will return your payment if you would like. If you would like to report about any missing items, we are afraid that it is out of our control when it has been shipped. However in most cases, please do notice that all the sales are final, and no refunds are provided.
Additional policies and FAQs
Due to different monitor types, the item may differ from the colours they appear to be on your screen. If you require more information about the items, we will gladly provide you with any additional photos or descriptions :). Also, due to the handmade nature of the items, please be aware that each piece of accessories may be slightly different from the photos provided, but please be ensured that the quality and design are exactly the same.

For our shop's loyal customers, we sometimes add small gifts as a token of our appreciation for your support ♥. We hope that you will continue to kindly support Nantochan's shop in the future.


Thank you very much for taking your time to read the policy. :) If you require any other information, please feel free to contact us via Etsy convo, Facebook, or our email nantochan [!at] yahoo.com .
Love,
ⓝⓐⓝⓣⓞⓒⓗⓐⓝ♥