This is the Keum-Boo Factory. Pure. gold. ornament.

Québec, Canada

KeumBooFactory is taking a short break

Karine Rodrigue

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Karine Rodrigue


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Shop policies

Last updated on May 10, 2022

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Welcome to my shop!

Feel free to contact me if you have any questions.
I accept the custom orders. Please write me what you have in mind!

Accepted payment methods

Returns and exchanges
I want you to be absolutely satisfied with your purchase. Please contact me within 5 days of receiving the item if you would like to get a refund or an exchange. You will be responsible for return shipping and the item must be in its original condition.

o If the item is damage during transport, please take a picture of the PACKAGE AND THE ITEM and send me the pictures right away.
o In the case of an item of small series, I can send a new object. In the case of a unique object, the only possible option is the repayment.
o Custom order can not be refunded or exchanged.
o Obviously your shipping address must be current and correct. I am not responsible for packages being sent to outdated or incorrect addresses.
o If you have not received your order in a reasonable time (see "Shipping" info’s above before inquiring please), simply contact me via Etsy conversation, and I'll find a solution. I will resolve the problem within a maximum of TWO month from the date of purchase.

PLEASE NOTE: all refunds or exchanges don’t include shipping cost. Please purchase seriously!
I only accept payments via PayPal (No checks, no money transfers).

You do not need a PayPal Account to pay for your items through PayPal:

You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. On the right hand side of the next page you will see 2 options, the 2nd one is to pay using a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

Please pay immediately when using PayPal by clicking the 'Buy Now' button during checkout. Payment must be made in full and have cleared before the item is shipped. If you are having any issues with PayPal, please do not hesitate to contact me and I will assist you in anyway that I can.

If you purchase something and change your mind before paying please let me know and I will cancel the transaction. I will not leave negative feedback for cancelled transactions. I will do leave negative feedback for buyers who don’t contact me to cancel the transaction.
I ship worldwide; shipping costs vary according with the size and weight of the item and the destination; if you don't find your country of destination in the shipping costs of the item please write me and I'll provide to update it.
Your piece will be shipped in a beautiful gift box. It will be packed in a sturdy recycled shipping box.
All items are shipped within 3 working days of your payment clearing.

I ships worldwide from Quebec City using Canada Post. (By Surface for Canada and by Air for all others destinations)

o Shipping within Canada normally takes 3 -8 working days.
o Shipping to the USA normally takes 4-10 working days
o Shipping to the rest of the world takes approximately 6 -10 days, although customs can occasionally delay packages further.

If you are in a hurry, for any special reason, please send me an Etsy conversation *BEFORE* placing your order. This is possible at an additional cost.

I will ship to the address given during Etsy Checkout. If you prefer that I ship your package at your working place I can do that too, just ask for it!

Gift Wrapping and personal notes included in the package is always available, just let me know what you want to say!
PLEASE NOTE: After your package is shipped, I have absolutely no control on it. I can't be responsible if your package doesn't get to your door in time for a special birthday or holiday.
Additional policies and FAQs
o Each piece is handmade by me.
o The jewelry that you are purchasing will be delivered in a beautiful little box.
o I welcome custom orders; please contact me with your ideas. The time required for production is determined on a case by case basis. I require full payment before I start work.
o It's a gift? I can write a personal note on your behalf.
o If you have any questions about any of my items or policies please do not hesitate to contact me.
o To know more about me, visit my blog!
o I am a graduate from the École de Joaillerie de Québec – 1999
o I am a professional member of the Conseil des métiers d'art du Québec.
o I recycle my scrap metal.
o I reserve the right to refuse a sale to anyone with a history of abusive feedback and/or malicious behaviour towards other Etsy members.
o The Artist reserves all reproduction rights. No work may be reproduced in any manner whatsoever without the express, written consent of the Artist.