nappyhappy's Shop Policies
International Airmail should take 5 working days to arrive after shipment, although I cannot guarantee that it won't be delayed. Orders may not be shipped for up to 7 days (although it is usually 1-3) as most items are hand made to order. Please note that this type of post is NOT TRACKED. If you wish to have your order tracked, please see 'Special Delivery'. I keep proof of posting slips for ALL my orders.
Shipping fees are represented in full, for standard airmail from the UK, plus 30p for packaging. Extra items have an added 30p or more for packaging costs only.
I can send orders via Surface Mail, which is post that only travels by land and sea. This is an environmentally conscious way of sending mail, and is also cheaper than airmail. However it does take longer than airmail. If you would like to use Surface Mail please message me before you purchase your items, and I will adjust the shipping fees.
This service can be used at any time, but you must message me before you make your purchase. All signed-for packets will have minimum of £5.50 shipping fee.
Please note that if your order is being sent to an address that is not private (e.g. university mail offices etc) and not your home address you do so at your own risk.
IF YOU WOULD LIKE TO BE NOTIFIED WHEN YOUR ORDER HAS BEEN SHIPPED, PLEASE INFORM ME IN THE NOTEBOX OF YOUR ORDER
Additional Policies and FAQs
My products are all designed and handmade by me. Due to the nature of this craft, pieces may feature finger prints and small hairs. I try to keep these faults to a minimum but sometimes they are unavoidable and just a side-effect of your purchase being completely unique!
Last Updated October 11, 2012