Natural Wax Candles

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Shop policies

Last updated on May 10, 2022

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Mission Statement:

Product – To create and sell quality natural candles while promoting the best practices that respect the Earth and Environment.

Service – To provide our customers with exceptional service to ensure a pleasant and satisfying shopping experience.

Social – To operate our business in ways that try to improve the quality of life in our community.

Because we place great value on the ability to market our products by word of mouth superior service and product quality are very important to us.

Accepted payment methods

Returns and exchanges
We have done exstensive testing to make sure that our candles perform to our standards to ensure you have a great experience with us. Should you receive a candle that does not perform to standard we are happy to exchange the item.
We accept payment through Paypal. Payment is due at the time of order.

We ship using Priority Mail through the USPS (unless stated otherwise). Cost does not include insurance (You can request insurance just ask. There may be an additional charge) or coverage for items damaged in transit. Shipping costs are based on the weight of your order and the orders destination.

We have taken the time to calculate costs by state and listed them below for you to take into consideration. Our item is posted with the highest rate of $10.35 (which is the USPS Flat Rate). You will be refunded the difference between the flat rate and the rate quoted for your state below should the difference be greater than one dollar. See our shipping policies for more details.

The key with shipping is that the first item always costs the most to ship. Get the most for your money by making multiple purchases.

All of our shipping is done through USPS and cost does not include coverage for items damaged in transit. Insurance is available upon request for an additional charge.

Rates may increase or decrease without notice.

If you live in the Richmond, VA area contact us. We can place a reserved listing for you without shippping charges that can be picked up at our home on Saturday or Sunday.

If your Paypal address does not match your Etsy address we will ship to the Etsy address provided.
Additional policies and FAQs
Please contact us if you are planning a fundraiser or would like to sell our products.