NatashaYlanaDesigns

Natasha Ylana Designs

Mahwah, New Jersey

NatashaYlanaDesigns is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

NatashaYlanaDesigns is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on March 1, 2011

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
RETURNS AND REPLACEMENTS?
I do not generally accept returns. Repairs and alterations to an item will be entertained depending on circumstance - email me or convo me and we'll work something out.

Breakage and loss in transit is an exception to the rule - if you have issues with an item breaking or going AWOL in transit I will make every effort to replace that item. Because the items sold here are vintage and limited quantities an exact replacement is not always possible. Definitely alert me if your item has not arrived in a timely fashion or has arrived damaged.

I will make every effort to see you are happy with the resolution of any issues.
Payment
HOW DO I PAY?
Paypal
Shipping
GENERALLY Natasha Ylana Designs ships within 48 hours, but sometimes it will take a little longer - this is a cottage industry after all. Please allow seven business days for delivery, 2 weeks to get domestic orders, 3 weeks to get international orders as a rule. If an item is going to take longer to ship, I often email as a courtesy.

That said -- email natashachiaviello [!at] gmail.com if two weeks have lapsed and you have not received your item, three weeks if you are not in the US.

Your satisfaction is paramount and your items should ship in a timely manner give or take small flexibilities. These are guidelines for emailing - your questions are ALWAYS welcome!