Nataly's pretty things

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Natalia Sinelnik

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Natalia Sinelnik


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Shop policies

Last updated on September 4, 2012
Thanks a lot for choosing my shop.
I hope that my things will make you happy.

If you want to reserve any of my items, write me a convo and I'll reserved it till 3 days.

Some of my items are made to order - you can read it in title and description.
Stated time for making item is a biggest, usually I made it faster. If you purchase made to order item, do not forget write me your size - or I'll made it like a standart size in description.

Most of items can be repeaded in another material or size - just write me about your ideas.

If you receive your purchase and have any problem with color, size, quality or etc., write me for decision this problem.

Accepted payment methods

Returns and exchanges
If you are dissatisfied with your purchase, please contact me within 5 working days of receipt of the parcel.
The shipping cost for returning the products are to be paid by the buyer.

*** Custom orders are not refundable

If you are not like your purchase, contact me and I will find a way to make things right.
I receive a payments from PayPal.
If you want to use another payments way, send me a convo and we will discuss it.
You must pay for your purchase during 3 days, after this I'll cancel the purchase and back item to my shop. If you need more time to make a payment just write me a convo.
All orders will ship ONLY to the address listed in PayPal. If you need to ship to an address that is not currently listed in your PayPal account, please add the address to your account before purchasing (you can add multiple shipping addresses to your PayPal account. For more information please see the PayPal website.

I will ship your order within 1-3 days after payment.
Produce a new product takes 4-5 working days after the payment clears.

I am ship from Russia, so usually it takes about :

Europe-1- 2 weeks
USA, Canada – 2 - 3 weeks
Asia, Australia 3- 4 weeks

Please check your shipping address. I cannot be responsible for an incorrect address.

During winter holidays post and customs are slow!
I am not responsible for shipping delays in December and during any holidays.
Additional policies and FAQs
Hand wash with mild soap if other not write in a thing's description.