natrume

Memory Time Dolls Collection

Guangzhou, China
|
| 11,946 Sales | 5 out of 5 stars 5 out of 5 stars

natrume is a Star Seller!

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Announcement    Free standard shipping for order amount above 100USD! (*^ω^*)ノ✿

Orders can be sent out as schedule, shipping time may delay quite a while because of COVID-19.

Find me on Instagram: @natrume

Announcement

Last updated on Mar 17, 2022

Free standard shipping for order amount above 100USD! (*^ω^*)ノ✿

Orders can be sent out as schedule, shipping time may delay quite a while because of COVID-19.

Find me on Instagram: @natrume

Items

11946 Sales

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natrume

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natrume

Reviews

Average item review
5 out of 5 stars
(4711)
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About natrume

Sales 11,946
On Etsy since 2010

Wigs, Eyes and Accessories for your beloved dolls

Shop members

  • Natrume

    Owner, Designer, Maker

    Design & make the wigs, usually use material: Tibetan Mohair, Artificial Fiber & Fake Fur.

  • Zen

    Designer, Maker

    Design & make the doll accessories.

  • Modoll

    Sculptor

    MODOLL is the sculptor of the BJD heads in the store. She accept custom commissions.

  • Xowens

    Marketer, Assistant

    Research for new material & supplier. Bringing new idea to the shop.

Production partners

  • MODOLL

    Guangzhou, China

    Modoll is a talent doll sculptor in China, she already made many minifee BJD doll head, and she is accepting custom BJD doll heads now.

  • TSY_Fish

    Guangzhou, China

    We've known each other for 10 years, we are enjoy working together to discover beautiful and interesting doll stuffs.

  • Zan

    China

    Deign beautiful hair bands and necklace for dolls.

Shop policies

Last updated on May 10, 2022
Welcome to Natrume's Etsy shop. ^ ^ Here you can find wigs and accessories for you beloved dolls. Custom doll wig size from 10cm (monster high) to 28cm (1/2 BJD doll).

Accepted payment methods

Paypal
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
❤ I only accept return or refund when the item have quality problems or sent by wrong size/color.

The quality problem of mohair wigs are including:

** a part of the strip tails are missing
** the wig is broken when you received
** the wig with a bald spot
(this means totally no hair on a part of the wig . It's normal to see a few skin part on the wig, it's not a quality problem. Please see the 5th picture of custom mohair wig listings as reference of mohair materials )

❤The material of Mohair wigs are came from real animal, so sometimes it will have a smell more or less, you can use perfume or incense to disperse the smell.

❤The extra length of Tibetan mohair wig is made with base wig + extensions, the extensions may have stitching parts. Here is a picture of the Tibetan Mohair's material:
https://img.etsystatic.com/il/cae3f1/595405741/il_570xN.595405741_5cf3.jpg

❤The fur style & length will be different to each color, if you have special require of the fur style or length, please contact me first before order. I will notice you the fur's length in the description, so I will not offer a refund or return because of the fur is not curly or the fur is shorter/longer than you thought.
Payment
❤ Only accept payments by paypal.

❤ If you want to cancel your order, please contact me within 24 hours after payment. Once the wig/accessories/heads start to process, it's impossible to cancel, please make a careful decision.
Shipping
❤ Process time of orders are as below:

****Wigs****
already made/half made mohair wigs: 3-5 business days
already made/half made fiber wigs: 3-5 business days
Fur wigs: 5-7 business days
Feather wigs: 5-7 business days
Tibetan mohair wigs: 7-10 business days
custom wigs: 7-10 business days
custom wigs with style/color: 10-15 days or more

****Hair Accessories****
all types of hair accessories: 7-10 business days

****Dolls****
head only: 6-8 weeks
head with make up: 10-12 weeks
custom heads: 12 weeks (according to the modification requirements)

Please contact me first if you want to rush your order.

❤ Wigs & Accessories are shipped by Registered Air Mail, normally takes about 15-20 days for delivery, some countries may takes over a month. Heads are shipped by Express, delivered within 10 days if no accident. I will provide tracking number for all shipping methods.

❤ I will mark down the price when shipping, but I will not response for any custom fees.
Additional policies and FAQs
❤ For commission orders, I may post the your commission item on my social media account to promote my shop, if you don't want to, please let me know at the first time before order.

❤ For most of the colors of Tibetan mohair, it is hard to redye the exact same color again , so once a color sold out, it won't in stock again, only will have similar color in the future.

❤ I can provide wholesale price of wigs/accessories for reseller, please contact me by messages or email.


❤ MODOLL's sculptor also accept custom heads, please feel free to contact me if you want a custom BJD head.

More information

Last updated on May 11, 2022
Frequently asked questions
What is the different between FS size wig and RS size wig

The making method of RS size and FS size is different. Actually they looks almost the same style at the outside. RS wig will have stitched for all the edges, it can fits more dolls than FS size wig, FS wig only have stitched on the front part, it only can make with the exact doll circumference.

Do you accept layaway/installment?

Yes, but only for BJD head project, please contact me for more detailed.