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nattysuedesigns1's Shop Announcement



Welcome to Natty Sue Designs! Become a fan on Facebook and receive updates on new designs, giveaways and special offers!

My current turnaround time is 24 hours or less (after I receive your order and details) for a first proof. Weekends (Saturday -Sunday) may take longer.

If you have a questions please check out my Q&A section found here http://www.etsy.com/shop/nattysuedesigns1/policy.
If you do not find the answer to your question, please convo or email me at nattysuedesigns [!at] gmail.com

Thank you!

Natalie

nattysuedesigns1's Shop Policies

Welcome

Welcome to Natty Sue Designs!
Become a Natty Sue Designs Fan on my Facebook Page- http://www.facebook.com/pages/Natty-Sue-Designs/182347473232
Stay updated on new designs and giveaways!

Payment

I would prefer that all payments be made through paypal. Please contact me if you do need to make a payment through check, money order or e-checks through paypal.
A proof will not be sent until full payment is received.

Shipping

[Are you doing the printing?] No need for shipping, you can print the designs at home or at a printing finisher of your choice.

[Natty Sue Designs is doing the printing?] Allow 7-10 business days from proof approval for printing and shipment of all printed cards. Rush shipping is available at an extra charge. I cannot be responsible for lost packages. If you wish to purchase insurance let me know.

I will ship to your PAYPAL ADDRESS, please make sure the address on your paypal account is correct.

Refunds and Exchanges

It is your responsibility to proofread the proofs that I send very carefully! I will not refund the design, digital or printed, once approved by you. I suggest you test print the card before doing the final printing, the color of the final product may vary slightly due to monitor color adjustments and the variety of printing processes.



Additional Policies and FAQs

Please send all images to nattysuedesigns [!at] gmail.com not through etsy conversation, I receive a higher quality image through email.

{FOR FASTER TURNAROUND} please include all the information in you order with in the "Note to seller" section or in an email to nattysuedesigns [!at] gmail.com. I will always get back to you within my current turnaround time. If you have not heard from me, check your spam or convo me if it has been longer than the turnaround time. I am human and every now and again I think I responded, but I didn't, please email me or convo me so that your questions, order, etc...can be addressed.

I will do a reasonable number of revisions (2-4). Each revision can take up to 24 hours to turnaround so please try to send all of your revisions at once so you can get your design as fast as possible! Once I design one card and complete revisions, if you want to see another card with your information, you will need to purchase the other design.

By submitting photos to Natty Sue Designs, you agree that you have permission from the photographer, or you are the photographer. You will take full responsibility for any photos that you have not received permission to use. I will not be held liable for any misuse of copyrighted photos.


{Q&A}

--Can I change the font, wording, colors, remove/add photo?

Definitely! I can easily adjust most things to suit your needs. Contact me before you order as certain custom changes may be extra.

--I like a design but I am not sure how my photo will look in the design. Can you send me a proof before I order?

No sorry, due to the nature of my work I cannot send proofs before you order and pay.

--Can you change my photo to black and white or sepia?

YES, at no additional charge!

--What are my printing options?

{PRINT AT HOME}
Print from your home computer on card stock paper. If needed I can format the design with two or more images on a 8.5x11 size to make printing easier.

{PRINT AS A PHOTO}
This is probably the easiest. quickest and most cost effective way to print your design. You can print your design on a 4x6 or 5x7 image as low as $.13 a piece.
A few printing suggestions...

Most designs look best on luster or matte finish.

Artscow.com has GREAT prices on images, check them out. They do take longer to print and ship, give yourself at least 2 weeks if not longer to get your order back (holidays are longer).

Costco has the best price for 5x7 prints for local printers. They also offer their greeting card size (6x7.5) for a very affordable price. You need to find the greeting card section on their site and choose the 'upload your own design' option. Just let me know if you decide to go with this option and I can adjust the image size for you.

{PRINT WITH ME}

Just check out the details here...http://www.etsy.com/listing/56389825/5x7-photocard-printing-on-quality

Please take note that all printing gets trimmed. With all photo or card printing, there is a bleed space that gets trimmed. It is sometimes barely noticeable and sometimes the printer will take the full liberty of trimming up to .25". When I design your card, I always keep this in mind with the design but if your photo is right on the edge, there will be a small margin that is trimmed. There will be no refunds or exchanges when this happens as it is out of my control. So, please take note and send photos that can be trimmed when printing through me.



Last Updated November 7, 2011