NaturallySusans

Naturally Susan's LLC ®

New York, United States · 156 Sales

NaturallySusans

Naturally Susan's LLC ®

New York, United States 156 Sales On Etsy since 2011

5 out of 5 stars
(11)

Announcement   Be Kind to Your Body ® …this is the philosophy behind Naturally Susan's bath and body products.

Because what you put on your body is as important as what you put in it, my products are made with natural ingredients, so that you can enjoy nature's beauty.

Each bath and body product is handcrafted with the same care that I put into making products for my own family. I am committed to offering products that bring you peace of mind and kindness to your body.

~ Susan
Founder & Owner


Facebook: Naturally Susan's LLC
Instagram: @NaturallySusans
Twitter: @NaturallySusans
Blog: www.NaturallySusans.wordpress.com
Website: www.NaturallySusans.com

Announcement

Last updated on Oct 31, 2016

Be Kind to Your Body ® …this is the philosophy behind Naturally Susan's bath and body products.

Because what you put on your body is as important as what you put in it, my products are made with natural ingredients, so that you can enjoy nature's beauty.

Each bath and body product is handcrafted with the same care that I put into making products for my own family. I am committed to offering products that bring you peace of mind and kindness to your body.

~ Susan
Founder & Owner


Facebook: Naturally Susan's LLC
Instagram: @NaturallySusans
Twitter: @NaturallySusans
Blog: www.NaturallySusans.wordpress.com
Website: www.NaturallySusans.com

Naturally Susans

Contact shop owner

Naturally Susans

Reviews

Average item review
5 out of 5 stars
(11)
Christina

Christina on Aug 3, 2016

5 out of 5 stars

Shipped out fast and got to me quickly! Packaging is cute, but each bath salt is a little smaller in size than I was expecting. Giving as gifts, so my review is only really about appearance, not about the quality of the bath salts themselves.

Margaret Samahita

Margaret Samahita on Nov 30, 2015

5 out of 5 stars

This is a repeat purchase for my mom who loves the product. Since I live outside the US, I made prior arrangement with Susan to have this shipped to my friend in DC whom I was visiting for a few days. Susan is very helpful and responded to my inquiries quickly, and ensured that the package arrived on time (actually, earlier than my arrival in DC!). Great product and service!

Margaret Samahita

Margaret Samahita on Nov 30, 2015

5 out of 5 stars

This is a repeat purchase for my mom who loves the product. Since I live outside the US, I made prior arrangement with Susan to have this shipped to my friend in DC whom I was visiting for a few days. Susan is very helpful and responded to my inquiries quickly, and ensured that the package arrived on time (actually, earlier than my arrival in DC!). Great product and service!

View all 11 reviews

Updates

Thanks Crains 5boros for including our Avocado Lavender Moisturizer and Matcha Seaweed Masque in your Fall Skin Care Guide!
Read more at http://www.5boros.com/2016/10/the-5boros-guide-to-fall-skincare
Thanks Crains 5boros for including our Avocado Lavender Moisturizer and Matcha Seaweed Masque in your Fall Skin Care Guide!
Read more at http://www.5boros.com/2016/10/the-5boros-guide-to-fall-skincare

Tagged in this photo

Hot off the Presses!!! Thank you Racked for featuring our Facial Mists & Body Spritzers!
http://ny.racked.com/2016/6/7/11875792/etsy-celebrate-brooklyn-festival-2016-bric
View all 9 updates

About

Naturally Susan's Philosophy

Be Kind to Your Body ® …this is the philosophy behind Naturally Susan's bath and body products.

Because what you put on your body is as important as what you put in it, my products are made with natural ingredients, so that you can enjoy nature's beauty.

Each bath and body product is handcrafted with the same care that I put into making products for my own family. I am committed to offering products that bring you peace of mind and kindness to your body.

~ Susan
Founder & Owner

Shop policies

Last updated on October 31, 2016
Be Kind to Your Body ® …this is the philosophy behind Naturally Susan's bath and body products.

Because what you put on your body is as important as what you put in it, my products are made with natural ingredients, so that you can enjoy nature's beauty.

Each bath and body product is handcrafted with the same care that I put into making products for my own family. I am committed to offering products that bring you peace of mind and kindness to your body.

~ Susan
Founder & Owner


Facebook: Naturally Susan's LLC
Twitter: @NaturallySusans
Instagram: @NaturallySusans
Printerest: www.pinterest.com/NaturallySusans
Blog: www.NaturallySusans.wordpress.com
Web: www.NaturallySusans.com

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
We accept Etsy Direct Checkout, Etsy Gift Cards, and Paypal. Payment is expected by 11:59 pm on the date of purchase or the item(s) will be relisted.
Shipping
Order Processing

Once you submit an order, your order will be processed and shipped in 5-7 business days from date of receipt. If orders are submitted on Saturday or Sunday, your order will be processed the following business day. Only approved orders will be processed and shipped.

Because we strive to provide quality and efficient service, your order cannot be modified or canceled once submitted.

If an item is temporarily out of stock or backordered, we will notify you by email and will ship the item as soon as available. If your order consists of in-stock and backordered items, we will process in-stock orders immediately and send backordered items when available. Only in-stock items are eligible to be counted towards related promotional offers. Promotional codes can only be used per order.

Business Days are Monday through Friday, excluding federal holidays within the United States.


Shipping Rates and Shipping Time

Once you submit an order, your order will be processed and shipped in 5-7 business days from date of receipt. We ship via US Postal Service, and shipping rates and shipping time will vary based on product weight, shipping destination, and shipping time based on the delivery method specified.

For orders that are shipped to international destinations, please note that there may be delays as a result of customs laws and you are responsible for additional expenses incurred as a result of customs laws


Damages

Please inspect your order upon arrival for any damage that may have occurred during shipment. If damage or loss occurs during shipment, the delivery company is responsible and you should contact the delivery company to file any claims.
Refunds and Exchanges
Return Policy

Your satisfaction is important to us. Please contact us at email [!at] naturallysusansllc.com prior to returning any products. Only unused merchandise may be returned to us within 30 days from date of purchase and must be accompanied by:

- Email confirmation from Naturally Susan’s LLC (confirming that you have notified us of your intended return prior to shipping the return)
- Original receipt
- All original packaging

Refunds will be processed based on original form of payment. We will refund the amount of your purchase, less shipping and handling fees. Return shipping and handling costs are not refundable. When making a return, we cannot process an exchange order. To replace your order, please place another order on our Site.

The following items cannot be returned:

- Used or opened merchandise
- Gift cards
- Individual products purchased as part of a package or gift set (the entire package and/or gift set must be returned)
- Product samples

Product returns should be shipped to the following address. If mailing returns, please use US Postal Service Certified Mail to deliver to the P.O. Box address.

Naturally Susan's LLC
246 Fifth Avenue, 3rd Floor
New York, NY 10001
U.S.A.
Additional policies and FAQs
FAQ

Why do you use glass packaging, instead of plastic?

Products stored for extended periods of time in plastic containers, may take on the chemicals and toxins comprised in the plastic. So, where possible, we prefer packaging our products in glass packaging. We hand-select the elegant glass packaging to encourage customers to reuse, recycle and to be conscious about our environment.

How do I store the products?

To prolong the shelf-life of the products, please store them away from sunlight and keep moisture from getting inside the container. Whenever possible, please use a sterile utensil to scoop contents from the container to avoid introducing bacteria into the products. You may also store products in your refrigerator to extend product shelf life.

How do I use the products?

The directions for using each product differ depending on the product type.

~ Facial Exfoliants and Masques:
Use as a mask once a week: Leave mixture on face for 10-15 minutes. Rinse.
Use as a scrub 1-2 times a week: Mix 1 teaspoon of product with a few drops of water to form a paste. Gently massage over moist skin. Rinse.

~ Bath Soap:
In shower or bath, wet and lather soap between hands. Cleanse body.

~ Body Scrubs:
In shower, cleanse body. Scoop scrub into hands, gently massage all over body. Use once a week to exfoliate body. Skin is often more sensitive after shaving, so please avoid using scrubs on face and/or after shaving. If contact with eyes, rinse with water. Tub may be slippery after use.

~ Salves & Moisturizers:
Massage a small amount over rough, dry skin.

Product Design and Packaging

We continue to fine-tune our products and packaging based on customer feedback and will update our Site from time-to-time. Product design and packaging such as color and other features may vary from the image on our Site due in part to differences in hardware and software and consistent availability of materials from suppliers.

Product Disclaimers

We care about your safety. Our products are people-tested. But before using our products, please apply a small amount on your inside wrist to test for skin sensitivity. Our products are made on equipment that may be shared with peanuts, tree nuts, soy, milk, eggs, honey, balsam, lanolin, nickel and/or wheat.

Naturally Susan’s products are to be used on the skin only, and are not to be applied inside the body, including inside the eyes, ears, nose, or mouth. Do not use these products if your skin is cut, broken, or otherwise not intact. Use all products at room temperature. If pregnant, please consult with your licensed medical practitioner before using Naturally Susan’s skin care products.

As with any skin care product, the use of Naturally Susan’s products comes with some risk of attendant injury, including rash, hives, and/or dermatitis, particularly for certain hypersensitive individuals. In the event you believe you have been injured by using any Naturally Susan’s product, consult your physician and alert us as soon as possible about the nature of the injury, and the product you believe caused the injury. Naturally Susan’s assumes no liability for the misuse of its products, and you by using the products have assumed all risks pertaining to their use. Further, you have agreed to release and discharge Naturally Susan’s from any and all causes of action, demands, claims, counterclaims, damages, and liabilities of any nature whatsoever, whether at law or in equity, concerning any claimed injury from the use of these products.