zinniamade

Handmade Quilt Coats and Natural Soaps

| Charlottesville, Virginia
6,878 Sales | 5 out of 5 stars

Star Seller.

This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies to any messages they received.

zinniamade is taking a short break

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Note from shop owner Zinnia Made will be on vacation from 10/26-11/2. Thanks so much!

Note from shop owner

Last updated on Oct 26, 2021

Zinnia Made will be on vacation from 10/26-11/2. Thanks so much!

Zinnia Made

Contact shop owner

Zinnia Made

Reviews

Average item review
5 out of 5 stars
(1609)
See reviews that mention:
Quality 55 Shipping 221 Customer service 130

About zinniamade

Sales 6,878
On Etsy since 2010

Zinnia Made Natural Goods

Welcome to Zinnia Made! I hand make quilts, coats, and soaps in my home studio. I use natural and whenever possible organic materials in my products. I hand dye fabrics using fiber reactive dyes and natural dyes. I create everything in my home and variations are common and part of handmade items. I really love the handmade nature of the items I create and I hope you do also. My home is solar powered and I strive to go zero waste as much as possible. Thanks so much for visiting!

Shop members

  • Zinnia Made

    Owner

Shop policies

Last updated on September 17, 2021
Processing time
I will ship your order in 1-3 business days. Actual delivery time will depend on the shipping method you choose. USPS is still experiencing some shipping delays and the delivery date given by Etsy may not be correct. Please check your package tracking on the USPS website to determine when you package will actually be delivered.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation: before item has shipped
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Cancellations are accepted before your item has shipped. Once your items ship I can longer cancel your order. Returns are accepted on new condition items only. Buyer is responsible for all shipping costs to return items and I do not issue refunds for shipping. Please contact me within 3 days of receiving your item and send back your item within 7 days. I do not give partial refunds for used items. I also do not give refunds for items that show delivered according to USPS tracking. You will need to file a police report if your items are stolen. I hand make all items and each piece takes considerable time to make so please purchase with care.
Payment
All forms of Etsy payments are accepted in this shop. Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Shipping
Please make sure that you have the correct shipping address in your account. Once an item has shipped the address can no longer be changed. Please also track the delivery date according to the tracking number, so you know when your package will be delivered. You can sign up for text updates for your package online at USPS. If you package shows delivered according to tracking and you don't have your package, then unfortunately there is very little I can do on my end. I cannot file insurance for delivered packages and you will need to file a police report for stolen items. Thank you!