naturelife

2 Sales

naturelife

2 Sales On Etsy since 2011

Shop owner

Lily Ling

Contact

Lily Ling

Contact shop owner

Lily Ling

Items

No items listed at this time

Shop policies

Last updated on August 23, 2014

Accepted payment methods

Payment
Only Paypal Accepted
Shipping
Shipping method:
- All packages are sent via international registered airmail from China, with tracking number
- On custom declaration packages marked as "gift" with a respective description.

Terms & Delivery time:
- Almost every item in my shop is handmade. Items can not be 100% identical. The terms of production are 1- 2 weeks (depending on order queue or the orders in general).
- Delivery takes about 3-5 weeks (sometimes up to 1 month) depending on your location.

Shipping address:
- I send order to Etsy shipping address and not the PayPal one.
- You can change shipping address after purchase if your order has not been shipped already. Please, convo us with the correct address as soon as possible.

Custom Fees and Duties:
- international customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.

Express shipping via DHL/Fedex is available upon request.
- Shipping charges for DHL/Fedex is $30 for any amount of items and destination country. Delivery time: 7 business days.
Refunds and Exchanges
Please keep in mind that I do my best to maintain consistency among products. My items are made entirely by hand though, and are therefore all slightly unique. Many people come to Etsy looking for one of a kind treasures that they cannot get in other mass produced markets, so the inherent uniqueness that comes with handmade goods is often part of the appeal.

While sales are final due to the custom nature of my products, I truly want you to be happy with your purchase! Because of my commitment to customer service, I am willing to work with you on being sure you get a product you are satisfied with. If you are unhappy with your purchase, PLEASE contact me before leaving feedback, so that we can work out a solution. I do my best to package orders carefully, but occasionally things do get damaged in the mail. Please understand.