RockyTopStudioArt

Fine Art Nature Photography Prints

Maine, United States

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Allison Trentelman

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Allison Trentelman

Reviews

Average item review
5 out of 5 stars
(2454)
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Quality 190 Shipping 488 Customer service 301

About RockyTopStudioArt

Sales 6,367
On Etsy since 2007

Production partners

  • Professional Photo Lab

    Md., United States

    This professional lab prints my archival photographs.

Shop policies

Last updated on February 13, 2021

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 1 hour of purchase
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If you'd like to return your print for any reason, I offer full refunds for prints returned within 30 days. Prints must be returned in the condition they were received. Please re-use the original packaging to ship the package back. You will be responsible for return shipping costs, but your original shipping charge will be refunded. Please contact me to let me know you're returning something and I'll send you the return address. Your refund will be processed as soon as I receive it.
Shipping
I guarantee your print will reach you in perfect condition or I will replace it at no charge. Prints are packaged in sturdy packaging and shipped with great care. Smaller sizes are shipped from my studio in clear archival bags, sandwiched between 4-ply boards inside of bend-proof photo envelopes, with neon orange "do not bend" stickers.

Larger prints are shipped directly from my lab in their reliably sturdy packaging. All sizes larger than 16x20 are mounted on backing board for easier handling. ALL SIZES SHIP FLAT.

Lost or Damaged Packages
• If you have not received your order within 2 weeks (within the US) or 6 weeks (for international packages), please let me know. I will replace lost packages one time at no charge.
• If your print is damaged or defective I will send you a replacement right away. I may need to ask you to provide a photo of the damage.

All orders ship via either USPS or FedEx. A tracking number is included for all orders.