Your satisfaction is very important to me. If you should find yourself dissatisfied with the merchandise you receive for whatever reason, please send me a message so we can work out a solution, be it a refund or exchange. I value you as a customer and person and want you to be pleased with your purchase!

I accept both PayPal and Credit Card payments for orders placed within my shop.

FLORIDA RESIDENTS: Please note that all Florida orders will be charged a 6% sales tax through PayPal!

All shipping costs are based solely upon the weight of your item(s) and the cost of packaging materials; I do not profit from shipping fees. Shipping overage fees in excess of $1.00 will be refunded via PayPal.

**For USA orders**

All orders 13 oz and under are shipped via USPS First Class with Delivery Confirmation. Orders weighing over 13 oz will ship via Priority Mail with Delivery Confirmation. Please contact me prior to purchase if your items require expedited shipping!

All orders are shipped in sturdy 95% or 100% recycled plastic-free mailers or carefully secured in reused shipping boxes.

**Shipping Times**

Ready-made items can be expected to ship within 2-3 business days of payment receipt. Most made-to-order items will ship out within 3-5 business days of payment receipt. Please note, however, that items which are crafted to your specifications may take 1-2 weeks to ship depending upon the complexity and quantity of your order. If you need your order sooner, please let me know and I will do my best to get it out to you within your time frame.

**International Orders**

I'm more than happy to ship orders overseas! Your items will be sent via the United States Post Office, International First Class. However, please know that any fees associated with this international shipment are your responsibility!

**Gift Orders**

If you would like to send your loved one or friend a gift, please mention this in your order and I will gladly ship to them directly with a note included!

* All customers will receive an email with tracking/customs information when your order is shipped.

* Packaging: Whenever possible, I use recycled/reused/biodegradable materials as packaging.

*Colors: Please bear in mind that colors vary slightly from monitor to monitor and the colors you see may not be the exact colors of the item.

*All of my work is created in a clean, smoke-free, pet-friendly environment; no need to worry about discolored or smokey cards or journals!

*Interested in Wholesale? Please contact me for more information!