Diane Nevin Keen on Apr 19, 2016
Thank you for the replacement item, plus the 'extras'.
sharron easterly on Mar 12, 2016
Good shop to buy from. Fast service.
I am moving to Wholesale ONLY in this SHOP. SO as you see small packets, order now, as they wont be repleneshed this year.
Accepted payment methods
Sometimes we must reach you due to a bad being out of stock. Please respond. It will hold up your order if you do not. If your address is incorrect in paypal, I must have it properly. I am not responsilbe to resend it to two or three addresses. Sorry!
Reserveds are no longer accepted as some people have ruined it for us all haha. This is why we cant have nice things. If you see it, buy it.
Shipping will be by USPS and I will get your order out within a business day or two of Purchase. I ship everywhere allowed, contact me for rates if not listed. If you wish upgraded rates,, I will invoice you via paypal for you to pay for express or priority.
### We Ship to Your PayPal Address Only
We ship internationally! Love our International Customers!!
Some countries, however rare, do not allow shipment of some natural materials like corals or pearls, so please understand if I cannot fulfill your order. Other countries do not allow gemstones of any sort. If you are an international purchaser, I will check your country's customs information and contact you. ( or you can use the USPS site before buying) Some countries require International Priority to ship Or registered mail to ship, which will affect your shipping rates. Again I will contact you. If you do not want to pay the additional rates, I will gladly cancel the transaction immediately. There is no other way on etsy to do the shipping rates right now, so I do apologize.
International buyers: Yall are responsible for those pesky Customs or Vat taxes. I do insure these now. ( found a different insurance company!)
##############Countries NOT shipped to due to non coverage by insurance
Afghanistan, Angola, Bolivia, Brazil, Burma, Congo, Cuba, Iran, Iraq, Ivory Coast (Cote d’Ivoire), Liberia, Mexico , Nigeria, North Korea, Paraguay, Sierra Leone, Somalia, Sudan, Syria, Venezuela.
Any location that would be in violation of any U.S. economic
or trade sanctions including OFAC Restricted Countries. For shipments to Russian and other Commonwealth of Independent States countries (includes Armenia, Azerbaijan,Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Russia, Russian Federation, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan)
Insurance is included on orders over 45.00. for US domestic orders. I use Delivery confirmation most times. Rarely, we may need signature confirmation on your package if you live in an apartment complex and your order is large ( I hate missing packages, want you to get your pretty beads!) That means I pay a bit more for your shipping but you would have to be somewhere to get it, or go to Post office to pick up. Sorry. I am tired of neighbors swiping my customers packages!
FOR Claims Under the Insurance:
All packaging material and damaged goods must be kept in the original form as received. Packaging and damaged goods should not be disposed of, released to the shipping carrier, or returned to the seller before a claim is completed. Failure to comply can result in the denial of the claim.
IF YOUR ORDER IS LARGE, I may switch your shipping to Priority flat rate box at my discretion.( If your payment covers that level already) Or if it is close in price and you want to pay a bit more.
If you are in Europe with a large order, you may want to do registered mail. Or Priority Mail, Contact me for the difference in shipping if you are interested. It is often not much more and has more security. as of January 27,2013, the rates have increased from the US. I will be correcting my listing descriptions, but I might not catch them all, PLEASE Note that this has chnaged NOW>
Tracking info on US orders is available on the Paypal invoice that will be generated and sent automatically to you when I print the label. ( usually about business 1-3 days after your order is placed)If you want a number or cant find it, please convo/email me!
Refunds and Exchanges
Shipping and insurance are not refundable and buyer is responsible for return shipping. The Post Office does lose things.. , please purchase insurance if you need addl protection.
I include insurance on large orders. Delivery Confirmation is already included in your orders. ( often your neighbors pick up your packets for you, so double check with them!)
Orders over 45.00 will be insured at my cost.
If you do not receive your order as described please contact me in writing within 7 days and we will get the situation worked out for you.
Additional policies and FAQs
Thank you for shopping ncCrafts.