NeedlesAndKims

Louisville, Kentucky | 55 Sales

NeedlesAndKims

Louisville, Kentucky 55 Sales On Etsy since 2009

0 out of 5 stars (28)

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Kim Rougeux

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Kim Rougeux

Reviews

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quality 2 shipping 7 customer service 4

Shop policies

Last updated on March 15, 2012
Welcome and thanks for stopping by my Etsy shop!

Accepted payment methods

Returns and exchanges
It's very important to me that you are satisfied with purchases from my shop. Please let me know if an item doesn't meet your expectations and I'll do my best to work out a solution.
Payment
PayPal within two days of purchase.
Shipping
USPS Priority Mail or First Class within two days of purchase.

I almost always use repurposed mailing envelopes for shipping. Occasionally, I must use new envelopes if repurposed ones aren't available.
Additional policies and FAQs
All my items are made in my smoke-free and pet-free home. I use unscented detergent when hot water washing the sweaters I use in constructing my items. I do not use any fabric softener or any scented laundry products.

I make every effort to construct my items well. If however, a repair is necessary due to the original construction, I will repair it at no charge (except your cost to ship it to me) as long as it is within fourteen (14) days of purchase. After that time, if a repair is needed, please contact me. I will determine the extent of the repair and charge a nominal fee to do this. Your satisfaction is very important to me!