Neirahda

Handmade jewelry inspired by nature and folklore

León, Spain On Etsy since 2012

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Buyers bought gifts from this shop and gave them 5-star reviews!

Neirahda

Handmade jewelry inspired by nature and folklore

León, Spain | 467 Sales

Announcement    Due to Covid-19 crisis, I´ll go to the post office once a week, on Mondays.
The shipping time may be a little longer, but I will provide a tracking number, so your packet will be located.

Announcement

Last updated on May 17, 2020

Due to Covid-19 crisis, I´ll go to the post office once a week, on Mondays.
The shipping time may be a little longer, but I will provide a tracking number, so your packet will be located.

Items

No items listed at this time
    Cristina Carneiro

    Contact shop owner

    Cristina Carneiro

    Reviews

    Average item review
    5 out of 5 stars
    (190)
    See reviews that mention:
    quality 14 shipping 31 customer service 20

    About Neirahda

    Sales 467
    On Etsy since 2012

    Shop members

    • Cristina Carneiro

      Owner, Maker, Designer

    Shop policies

    Last updated on September 17, 2018
    ☽Welcome to Neirahda! Thank you so much for visiting our shop.
    Please, feel free to contact us if you have any question, we would love to help you.

    Accepted payment methods

    Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    I gladly accept returns and exchanges
    Contact me within: 14 days of delivery
    Ship items back within: 30 days of delivery
    I don't accept cancellations
    But please contact me if you have any problems with your order.
    The following items can't be returned or exchanged
    Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
    • Custom or personalized orders
    Returns and exchange details
    ☽Before purchasing any of our pieces, please get familiar with our policies.

    ☽In order to avoid any refund or exchange, please read carefully the product description, where a detailed description of the piece is written.

    ​☽We send all our orders by registered mail. Although a lost in the mail is likely to happen rarely, we are not liable for this issue. Of course we will help you in every possible way we can if you think your packet may be lost.
    If you want to insure your packet, please contact me before purchasing and I will send you the invoice for the additional costs.

    ☽If you are really dissatisfied with your item, please contact us to start the return process. Please take in mind that you will have to cover the shipping costs. When we received the item, we will refund your money (except for the shipping costs).
    Regarding to rings, we don´t accept returns or exchanges because of wrong size. If you are not sure about your exact ring size, please contact a local jewelry shop and they will be able to tell you the exact measure.

    ☽We always try to make our best, so please contact us first before giving a negative feedback. We would like to solve any problem through dialogue and good communication.
    Payment
    Shipping
    ☽We send all our packets by registered mail. If you want, we can provide you a tracking number where you can check the state of your packet.

    ☽We send all our packets from Spain. Please, be patient with shipping times:
    -Shipping to Europe usually takes between 1-2 weeks.
    -To America, it takes between 3-4 weeks.
    -To Australia and rest of the world, it takes around 4 weeks (but sometimes it takes even more!).

    ☽All the orders are beautifully packed.
    Additional policies and FAQs
    ~ J e w e l r y c a r e~

    ☽All our pieces are 100% made by hand, so handle them with care. Avoid swimming, sweating, having a shower or spraying perfume or other beauty products or chemicals with your piece on.

    ​☽To clean your piece of jewelry:

    -Pour a small amount of mild soap into water and use a small, soft toothbrush to clean it smoothly.
    -Silver, brass and bronze naturally lose shine. To improve it, we also recommend using a polishing cloth gently.

    ​☽Store your jewelry in a soft lined box or soft pouch, trying to keep your pieces apart so they don´t rub together.